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Bilingual Customer Service Rep

$18 per hour

Express Employment Professionals Defunct

Job Full Description

Customer Service Rep

Irving, TX

$18+ /hr. (DOE)

Growing company in Irving, TX is looking for an experienced Bilingual (English/Spanish) Customer Service Representative to join their successful team.


Duties include but are not limited to -


Answering Inbound Phone Calls
Providing Outstanding Customer Service
Help/Assist and work with Dealers/Customers
Data Entry
Write up and log new orders
Provide Basic pricing/quotes and stock availability
Follow-up on and log contact information for orders available for pick-up
Answer e-mail Communication
Problem Solve by listening and coming up with solutions or help
Able to work in group/team setting
Bring Energy and excitement to each interaction/phone-call


Schedule: Monday - Friday, 8am - 5pm, this could change at times depending on workload and warehouse needs as well.

Desired qualities -
Self-motivated individual


Fast learner- Job will be more on the job training versus computer training


Multi-tasker- Be able to answer phones, emails, and walk-in customers


Outgoing personality- We need someone that isn't shy to speak with customers


Dependability- Always on time and ready to work. Attendance is important so no late or calling out


Bilingual- proficient in English and Spanish since there is a influx of both languages in this sales center


Active Listener- Be able to listen and understand the different product and customer needs


Problem solver- There will be times to make judgment calls on assistance within and above their knowledge level.


Compensation: $18+ DOE


Attire: Business casual

Resumes go to


Irving, TX
3471
4070 North Belt Line Road
Suite 126
Irving, TX 75038
Vacancy posted 4 days ago
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