Technical Support Lead: Customer Advocate & Product Liaison
Alumni Ventures
Alumni Ventures, a leading food tech company, seeks a Customer Support Lead to join their WholesaleWare team in New York. This critical role involves responding to customer inquiries, troubleshooting technical issues, and working closely with product and engineering teams to enhance customer experience. The ideal candidate will have a BA/BS, 2-3 years of customer support experience, strong communication skills, and be willing to work flexibly and travel occasionally. Join us to advocate for our customers and drive product improvements. #J-18808-Ljbffr Alumni Ventures
Vacancy posted 4 days ago
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