Call Center Quality & Reporting Lead
Alan B. Miller Medical Center
Alan B. Miller Medical Center in Brentwood, Tennessee, is looking for a Call Center Reporting Manager to oversee the reporting functions of the SUD National Call Center. This role involves managing internal reporting processes and performing quality reviews of call center agents. Advanced Microsoft Office skills and strong analytical abilities are essential for success in this position. The selected candidate will be responsible for aggregating call metrics and presenting quality metrics to leadership through a corporate dashboard. This role requires effective communication skills to handle any concerns or complaints from callers or supported facilities. #J-18808-Ljbffr Alan B. Miller Medical Center
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Call Center Quality & Reporting Lead in Brentwood, TN vacancy
- ...management at the lowest net cost. Overview The Call Center Team Lead will assist the Call Center Supervisor in managing... ..., and standards for production, productivity, quality, and customer-service. Reports on trends on the call centers efficiency, customer...Quality
- Archimedes is seeking a Call Center Team Lead in Brentwood, TN. This role requires 3+ years of call center experience and 1+ years... ...include overseeing customer service quality, training staff, and reporting on call center efficiency. Candidates should be proficient...Quality
$87.4k - $97.4k
...Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and... ...solutions and support clients with reporting and data visualization efforts. Integrates... ...Performs solution testing in support of quality control processes Provides service...QualityFor contractorsWork experience placementH1bWork at officeLocal areaRemote workPublic Consulting Group
Nashville, TN4 days ago- Call Center Quality Review Manager This position provides support to the SUD National Call Center to effectively manage internal reporting processes and manage the call quality review system. This position is responsible for the gathering and distributing reports on a...QualityWork at office
$23 per hour
...exceptional services while fostering high-quality work environments for our team. We are... ...partner that protects some of the country's leading organizations, we invite you to explore... ...are followed, following proper reporting procedures. Report writing (daily activity...QualityWeekly payFull timePart timeCurrently hiringImmediate startShift workNight shiftWeekend workDay shiftAfternoon shiftSunstates Security
Brentwood, TN3 days ago- ...internal applicants will be considered. Title: TEAM LEAD, SOC Reports To: The Team Lead, SOC will report to the Senior Manager,... .... Core Ownership: Own daily execution and output quality for assigned team Own queue health, backlog management, and...QualityWork at office
360 Privacy
Brentwood, TN1 day ago - ...benchmark model performance, measure accuracy, and assess data quality. The role involves clear communication of findings to non-technical... ..., including hands-on fine-tuning of models, and the ability to evaluate and report on system feasibility. #J-18808-Ljbffr MercorQualityRemote job
- ...Remote Irf Coding Team Lead Schedule: Days: M-F. Normal business... ...workforce who can drive quality, scalability, and significant... ...member of the Health Support Center (HSC) team, you'll support those... ...perform coding, abstracting and reporting in compliance with applicable...QualityRemote jobFull timeTemporary workPart time
$23.85 - $29.81 per hour
...What We Need As a Team Lead, Customer Experience at... ...supporting a consistent, high-quality member experience. In... ...does not have direct reports, it carries meaningful... ...productivity, call quality, member satisfaction... ...service, intake, call center operations, or similar...QualityHourly payFull timeWork at officeLocal area$85.9k - $167.02k
...connect! At CESO, a Survey Team Lead brings advanced surveying... ...with project schedules, budgets, quality standards, and company best... ...contribute to high-level technical reports and project documentation.... ...applicable software. Trimble Business Center and AutoCAD Civil3D technology...QualityTemporary workCasual workWork at officeFlexible hours- ...price‑marking in‑store displays. Rotates food items, monitors quality and freshness measures to protect customers from illness. Monitors... ...routine customer concerns within established guidelines. Reports to work on time and follows the dress and appearance code. Prepares...QualityFull timeContract workWork experience placementCasual workLocal areaShift workAfternoon shift
Circle K
Brentwood, TN2 days ago - ...Nashville, Tennessee is seeking a candidate to lead grant applications from review through submission, ensuring compliance and quality assurance. Responsibilities include... ...maintaining budget integrity and managing financial reporting. The successful candidate will have strong...QualityWork at office
- ...pursue their best life now. The Lead Clinician at Sono Bello... ...accredited outpatient surgical center. ~ Prioritize patient safety... ...policies and AAAHC standards. Quality & Safety Oversight ~ Lead QA/QI efforts, including reporting and chart audits. ~ Ensure...QualityFull timeWork at office
Sono Bello
Brentwood, TN14 days ago - ...support services company seeks a meticulous Quality Assurance Manager for its Nashville... ...assessments, and generating performance reports. The ideal candidate possesses over 5 years... ...within a federal or high-volume contact center environment, along with relevant certifications...Quality
ITCON Services
Nashville, TN5 days ago - A leading public sector consulting firm is seeking a Lead Government Consultant to lead impactful projects modernizing government... ...with clients, leading teams, and delivering high-quality recommendations and reports. This role provides an opportunity to make a significant...QualityFlexible hours
Crowe
Nashville, TN2 days ago - ...Site Lead page is loaded## Site Leadlocations: 339 - Nashvilletime type: Part timeposted... ...during operations, identifying and reporting any malfunctions or issues.* Follow and enforce... ...the wash to ensure it meets Whistle’s quality standards.* Uphold the “Sparkle Assurance...QualityShift work
Car Wash Express
Nashville, TN5 days ago - ...The PMO Leader will build and lead our Project Management Office (PMO), driving cross-... ...leader will also be responsible for the Quality Assurance (QA) function, ensuring quality... ...improvements across departments. Track and report on project KPIs, throughput, and resource...QualityTemporary work
Allivet
Brentwood, TN5 days ago - ...Memorial Physician Practices is seeking a Remote IRF Coding Team Lead to manage coding operations for 19 acute rehab units. This role... ...staff, ensuring compliance with regulatory standards, and driving quality improvements in coding accuracy and revenue performance. The...QualityRemote work
Memorial Physician Practices
Brentwood, TN2 days ago - ...experience in manufacturing processes, with an emphasis on quality and safety protocols. A minimum of 3 years in a lead role is required, and proficiency in MS Office is essential for effective communication and reporting. The position entails managing staff, developing...QualityNight shift
Assurant
Nashville, TN1 day ago - ...Recovery Coo rdinator - Team Lead for the Nashville region. This... ...team lead coordinates the call schedule and provides oversight... ...organ recovery. Assists with quality processes such as... ...data collection, analysis and reporting as needed for regulatory compliance...QualityTemporary workWork at officeLocal area
DCI Donor Services
Nashville, TN2 days ago - ...they are healthier, smarter, stronger. As a leading industry expert, the focus of Sinomax® is... ..., supply, and distribution of our quality sleep and comfort products. In doing so,... ...Operations. Completes a Daily Production Report Performs clean-up of machine area....QualityWork experience placementLocal areaShift workWeekend workDay shiftAfternoon shift
Sinomax USA
Nashville, TN22 days ago $20 - $21 per hour
...Operations – Food Service. Role Overview The Site Lead is a critical role in the company. As a... ...of cooks and preps, and ensuring high quality service to students and educators.... ...Manage food service associates as direct reports and ensure they follow procedures, clock...QualityFull timeImmediate startMonday to FridayGenuine Foods
Nashville, TN19 hours ago- ...training and supporting the drive-ins’ employees to ensure we provide quality food in a clean, safe and efficient manner so that our guests... ...address employee issues and policy violations and immediately reports all employee issues, complaints and policy violations to his/...QualityLocal areaImmediate startFlexible hoursShift workNight shift
Sonic
Brentwood, TN4 days ago - ...Todayjob requisition id: JR103479## As a Shift Lead, you’ll help ensure that every shift runs... ...during operations, identifying and reporting any malfunctions or issues.* Follow and enforce... ...the wash to ensure it meets Whistle’s quality standards.* Uphold the “Sparkle Assurance...QualityShift work
Car Wash Express
Nashville, TN1 day ago $11 - $13 per hour
...Free uniforms Opportunity for advancement Training & development Reports To General Manager Position Summary This position is fully... ...team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs® “culture” and...QualityLocal areaFlexible hoursShift workFirehouse-Subs---Columbia
Nashville, TN2 days ago$33.63 - $50.44 per hour
...Bowman has an opportunity for a Lead Title Review to join our team... .... Purpose Provides quality assurance and technical review... ...title abstracts and ownership reports, identifies deficiencies or risks... ...Bowman, our people are at the center of everything we do. We're committed...QualityWork at officeRemote workBowman
Nashville, TN4 days ago- ...Team Lead - Surgical Recovery Coordinator - Nashville Key responsibilities... ...manager. Coordinates the call schedule to ensure adequate... ...organ recovery. Assists with quality processes such as investigations... ...data collection, analysis and reporting as needed for regulatory...QualityTemporary workWork at officeLocal area
Tennessee Donor Service
Nashville, TN4 days ago - ## Key Lead - Coolsprings Galleria, HollisterApplylocations: Franklin, Tennesseetime type... ...for ensuring all customers receive quality in-store experience. They do this by acting... ...Build and maintain Visual Displays.* Analyze reporting to inform decision making.* Protect Store...Quality16 hoursWeekend work
Abercrombie & Fitch
Franklin, TN5 days ago $19 per hour
...to maintain our high standards. We have a unique bonus program, called the Secret Shopper program that provides the opportunity to... ...potential bonus A fun work environment and culture where we take food quality and food safety very seriously but do not take ourselves too...QualityShift workFive Guys logo
Brentwood, TN4 days ago- ...Overview The Key Lead is responsible for ensuring all customers receive quality in‑store experience. They act as the Floor Supervisor, providing guidance and coaching... .... Build and maintain Visual Displays. Analyze reporting to inform decision making. Protect Store Assets &...Quality16 hoursWeekend work
A&F Stores, Inc.
Nashville, TN4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Call Center Quality & Reporting Lead. Be the first to apply!
Related searches
- quality equipment Brentwood, TN
- quality manufacturing Brentwood, TN
- water quality scientist Brentwood, TN
- quality lead Brentwood, TN
- quality improvement rn Brentwood, TN
- water quality Brentwood, TN
- quality intern Brentwood, TN
- quality tech Brentwood, TN
- quality improvement nurse Brentwood, TN
- rn quality Brentwood, TN