Client-Facing IT Technician (Level 1-2) — Growth MSP
6AM City, LLC
Intelligent Networks, Inc. is seeking a Level 1–2 Technician to support SMB clients across the Gainesville-Athens-Gwinnett corridor from Banks County, GA. This client-facing role emphasizes ownership, clear communication, and proactive problem solving in areas from Microsoft 365 to network troubleshooting. Join a small team that values doing things right, offers growth into security engineering and AI strategy, and provides 100% employer-paid health insurance and a retirement match. #J-18808-Ljbffr 6AM City, LLC
- eMazzanti Technologies is seeking a Level 1 and Level 2 help-desk support technician for their eCare Managed Services team. This full-time role involves... ...on-site work mainly in the Bronx, NY, assisting clients with their IT support needs. The ideal candidate will have...Level 2Level 1Full time
$40k - $60k
Job Description Level 1-2 Technician | Client-Facing Intelligent Networks, Inc. - BanksCounty... ...., we’re a security-first MSP serving SMBs across... ...doing things fast. This is a growth role. We’re actively building... ...documentation tools (e.g., IT Glue, Con #J-18808-Ljbffr...Level 2Level 1Full timeWork at office- AllSector Technology is seeking enthusiastic IT professionals for Level 1 or Level 2 MSP Engineer roles. You will deliver remote help desk support and scheduled on‑site client assistance, while also assisting senior engineers on complex projects such as Microsoft 365 migrations...Level 2Level 1Remote work
$74.8k - $130.9k
...agility, and fostering growth, we cultivate an innovative... ...an amazingly talented IT Support Level 1 Specialist to join... ...supporting externally facing customer platforms, and... ...Provide Tier 1 support for client platforms and not... ...escalating issues to Level 2 support or senior team...Level 2Level 1InternshipLocal areaWorldwideFlexible hours- KJ Technology, a Metro New York IT support leader, seeks an IT Field Support Technician II to handle Level 1 & 2 requests across NYC client sites. You will deliver structured on-site and... ...technical expertise within a People-First MSP culture. The role emphasizes proactive...Level 2Level 1Remote work
- ...service-oriented Field Technician to join our team. This... ...supports a wide range of client environments across... ...Provide onsite and remote Level 1/2 support for client... ...replacements, and office IT moves Support onsite... ...in long-term technical growth · Strong documentation...Level 2Level 1Full timeCasual workWork at officeRemote workMonday to FridayFlexible hoursEarly shift
- .... Ensures that service level commitments and deliverables... ...configures, and tests client workstations and... ...Collaborates with lead technicians and supports service line... ...the implementation of IT strategies. Maintains current... ...or CTS-I Dante Level 1 or 2 Crestron or Extron...Level 2Level 1Hourly payFlexible hoursWeekend work
- ## IT Help DeskBronx, New York· Full-time... ...our team to provider level 1 and level 2 help desk support to expanding client base.We're growing... ...to solve them.**Growth & Certification Opportunities... ...services provider (MSP) environment.*... ...owning a client-facing, on-site support role...Level 2Level 1Full timeSecond jobWork at officeLocal areaRemote work1 day per week
$110k
...our growing team of IT Professionals.... ...Role Overview The Level 3 Engineer (L3) is... ...in mentoring junior technicians and improving overall... ...technical work across client projects, including... ...escalation support to Level 1 and 2 technicians Coach... ...of IT experience (MSP or multi-client...Level 2Level 1Full timeImmediate startFlexible hours- ...Technology Group is seeking a Field Technician based in Midtown Manhattan to service client sites across Manhattan, Queens,... ...the field delivering in-person IT support and solving technical issues... ...You’ll provide onsite and remote Level 1/2 support, troubleshoot...Level 2Level 1Remote work
- ...IT Support SpecialistOur client is a leading global consultancy renowned for delivering... ...What You'll DoProvide Tier 1 support for Windows 11... ...systems and escalate issues to Level 2 or senior team members... ...and look for ways to help.Growth-oriented: You're excited to...Level 2Level 1Permanent employmentFull timeInternship
- ...Group is seeking a proactive Field Technician based in Midtown Manhattan to service client sites across Manhattan, Queens,... ...remote support, delivering hands-on IT assistance and helping execute... ...Responsibilities include onsite/remote Level 1/2 support, troubleshooting MS 365...Level 2Level 1Remote work
- ...Training & development Experienced IT Helpdesk Technician Part-Time position Job... ...Key Responsibilities Provide Level 2 (and advanced Level 1) technical support for hardware, software... ...certification support Career growth opportunities within the IT team...Level 2Level 1Part timeWork at officeRemote work3 days per week
- ...Time, Remote Working Hours: U.S. client business hours (with flexibility for... ...ServiceNow. Diagnose and resolve Level 1/Level 2 technical issues (password resets,... ...Minimum): ~1–2 years technical support, IT helpdesk, or customer-facing troubleshooting. ~ Experience with...Level 2Level 1Full timeRemote workShift workWeekend work
$70k - $80k
...being the very best in IT Support Services in the... ...Driven , acting as a Client Advocate , and Continuous... ...only New York City based MSP to be certified as a Great... ...for an IT Field Support Technician II who will respond to Level 1 & 2 service desk requests and...Level 2Level 1Work experience placementWork at officeRemote work$20.38 - $25.4 per hour
...Responsible for providing Level 1 and 2 support to end-users... ...to the Director of IT Support Services. Essential... .... Works with AV technician collaboratively if more... ...documented work experience in client support related... ...professional growth in skills and knowledge...Level 2Level 1Work experience placementH1bLocal areaRemote workVisa sponsorshipWork visaFlexible hours- Origami Risk LLC. is seeking a Manager of Client Support to lead a global team responsible for delivering high-quality support experiences... ..., strong leadership skills, and the ability to oversee both Level 1 and Level 2 support teams. Benefits include competitive pay and a...Level 2Level 1Flexible hours
$90k - $100k
Lyra Technology Group is looking for a skilled IT Project Engineer to lead client-facing technical projects in the New York City area. This role includes... ...cybersecurity solutions. The ideal candidate has 3-5+ years of IT MSP experience, is proficient in Microsoft 365 and Azure,...$60k - $80k
..., on-site with client (1 day / week), WFH... ...) Department: MSP Operations... ...delivering expert IT support, cyber... ...supporting over 2,500 users with... ...Ownership, and Growth - which shape how... .... Summary As a Level 2 IT Support Technician at Dr Logic,... ...standard as the face of the company...Level 2Level 1Full timeRemote workWork from home1 day per week- BrainStation is seeking an IT Help Desk Technician in New York to manage level 1 support tickets and assist with new hire hardware deployment. You’ll work... ...team to maintain productivity and support growth with 1-2 years of IT experience. Responsibilities include...Level 1
$128k - $160k
...Overview The Manager, Client Support leads a global team of Client Support Analysts... .... The Manager may oversee either a Level 1 Support team or a Level 2 Support team. Leadership focus, coaching... ...5+ years of experience client‑facing technical support roles within a SaaS...Level 2Level 1Full timeTemporary workWork experience placementRemote workFlexible hours$67k - $72k
...Technology Help Desk Technician This range is... ...join an award-winning MSP recognized as one of... ...talented and driven Level 2 Service Technician to troubleshoot clients' technical issues... ...Opportunities for continued growth and learning Great... ...Knowledge of IT Services and...Level 2Full timeRemote work$67k - $72k
A leading IT service provider in Bronx, NY is looking for an Information Technology Help Desk Technician to handle client calls, troubleshoot technical issues, and provide effective solutions. The ideal candidate should possess excellent PC troubleshooting abilities and...Level 2Full time$90k - $115k
Location: Manhattan, NY 2 days onsite / 3... ...high-touch IT and cybersecurity... ...supports high-profile clients across financial... ..., and client-facing repo rtingEscalating... ...2016+Windows 10/1 1macOSCisco... ...ements:Previous MSP or client-facing... ...and professional growth opp ortunitiesOpportunity...Level 2Remote work$60k - $75k
...compensation types Annual Bonus IT Field Technician | MSP | Brooklyn, NY We7re a... ...Field Technician with 2+ years of MSP... ...Brooklyn HQ and local client sites. This role is... ...What Youll Do: Provide Level 1 support for desktops,... ...vehicle 401K with 4% match Growth-focused environment...Level 1Full timeLocal area$70k - $75k
...Administrator L1 (MSP) - Manhattan, NY... ...an experienced IT Technician with strong MSP... ...who’s ready to level up their impact... ...support and onsite client visits. You’ll... ...Working Here High-growth company with a... ...Serve as Level 2 support for network... ...0.00-$65,000.00 1 week ago New...Level 2Full timeWork at officeRemote work- City College of New York is seeking an experienced IT Helpdesk Desktop Support Technician for Level 2 support in the Office of Information Technology. You will... ...issues, and serve as an escalation point for Level 1 staff. Responsibilities include troubleshooting Windows...Level 2Level 1Work at office
$62.4k - $134.75k
...of driving business growth through innovative marketing... ...role in managing client relationships,... ...for mid and senior level clients, managing ongoing... ...,750) ~ Level 1 - Possesses... ...,870 ~ Level 2 - Possesses developing... ...brands such as The North Face, Timberland, Ben and...Level 2Level 1Work at office- eMazzanti Technologies in Bronx, NY is seeking an Associate to provide level 1-2 IT help desk support at client sites. The role is full-time and on-site four days a week in Bronx with one day in the main office, requiring local residency. You will handle on-site IT requests...Level 2Level 1Full timeWork at officeLocal area
$50.4k - $88k
...Working with a portfolio of clients Optimizing account... ...: At least 1-2 years of experience in... ...benefits based on ability level, including: ~ Unlimited... ...world to drive business growth through innovative marketing... ...such as The North Face, Timberland, Ben and Jerry...Level 2Level 1Work at office
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