Director OF Business Development

Responsibilities Lead, develop, and manage the Inside Sales organization, including Business Development Specialists and Inside Sales Specialists. Establish team objectives, monitor performance metrics, and ensure achievement of profitable premium growth goals. Coach and develop team members through regular feedback, training, performance management, and career development planning. Foster a high-performance, customer-focused culture centered on accountability, collaboration, and continuous improvement. Partner with the Sales leadership to develop and execute sales strategies that support company growth objectives. Monitor agency performance, production trends, and sales activity to identify opportunities for increased growth and profitability. Utilize data and analytics to prioritize agency engagement, establish measurable objectives, and optimize team performance. Collaborate with Territory Sales Managers, National Accounts, and other sales leaders to ensure a coordinated approach to agency development. Support the Business Development team in strengthening existing agency relationships while identifying opportunities to expand distribution. Oversee successful execution of agency book conversions/consolidation (ABC). Ensure consistent communication of product updates, underwriting initiatives, competitive intelligence, and market feedback across internal business partners. Partner with Product, Underwriting, Marketing, IT, Customer Care, and other departments to improve agency experience and sales effectiveness. Monitor Salesforce activity, pipeline management, call quality, and reporting to ensure accurate forecasting and operational excellence. Serve as Sales conduit to other departments as it relates to API connectivity for prospective, existing, and new agency connections. Perform other duties as assigned. Education Bachelor’s Degree (B.A. or B.S.); or related experience and/or training; or an equivalent combination of education and experience. CIC, CPCU, or other insurance designations, preferred. Experience Five (5) to Seven (7) years of business development, agency management, or sales experience within Property & Casualty insurance, required. Three (3) or more years of leadership experience managing sales or business development teams preferred. Experience working with independent insurance agency distribution required. Experience leading inside sales, agency development, or account management teams strongly preferred. Skills Proven ability to lead, coach, and develop high-performing sales teams. Strong understanding of independent agency distribution and relationship management. Demonstrated ability to analyze sales data and develop actionable growth strategies. Strong understanding of top- and bottom-line business performance. Excellent interpersonal, presentation, negotiation, and communication skills. Ability to build strong cross-functional relationships and influence without direct authority. Experience utilizing Salesforce or other CRM platforms to manage pipeline and team performance. Strong analytical, problem-solving, and decision-making skills. Highly organized with the ability to prioritize multiple initiatives simultaneously. Positive, collaborative leadership style with a strong focus on accountability and results. Proficient in Microsoft Word, Excel, Outlook, and Salesforce. #J-18808-Ljbffr