Licensed Insurance Customer Service

Job Description

Job Description

Job Title: Licensed Insurance Customer Service State Farm Agent Team Member

Job Summary:
Are you an energetic, licensed insurance professional looking to grow your career in a supportive, customer-focused environment? Join our winning State Farm Agency team as a Licensed Customer Service Representative. In this role, youll build lasting relationships with clients, provide excellent service, and help our agency grow. If you thrive in a fast-paced environment and are motivated to succeed, this is your opportunity for a rewarding career with great income potential and advancement opportunities.

What Youll Do:
Build and maintain strong customer relationships through value-based conversations
Provide prompt, accurate, and friendly customer service (policy changes, billing inquiries, claims support, coverage questions)
Educate clients on Auto, Home, Life, and Health Insurance options using a needs-based approach
Proactively follow up with customers to ensure satisfaction and retention
Support the agent with daily office operations and business growth goals

What Youll Get:
Base salary plus competitive commission and bonuses
Paid time off (vacation and personal/sick days)
Retirement plan with company match
Group life insurance benefits
Valuable hands-on experience and career development
Advancement potential within the agency

What Were Looking For:
Active Property & Casualty license (required)
Active Life & Health license (required)
Strong communication skills (verbal, written, and listening)
Excellent interpersonal and customer service skills
Detail-oriented, organized, and self-motivated
Ability to problem-solve proactively and work effectively on a team
Comfortable with technology and able to learn new systems quickly
Commitment to accuracy and timely completion of tasks
Must stay current with licensing, continuing education, and industry changes

Why Join Us?
This is more than a service job its a career growth opportunity. Youll gain valuable insurance industry experience, work in a supportive team environment, and have the potential to advance within the agency.

Apply today to join our team and take the next step in your insurance career!