Insights Manager (Market Research)

Project Manager

Responsibilities:

• Project Manager on moderately complex engagements independently, from start to finish
• Discusses moderately complex business and research issues with clients independently
• Easily builds rapport, is responsive, and gains trust with clients relative to project management abilities
• Foster’s strong client loyalty through exceptional engagement execution and client service skills as well as the ability to discuss complex issues with clients independently

Management & Leadership:

• Create analysis plans for moderately complex studies - Finds data that matters, make sense of the information and convey the story in a compelling way
• Adopts and applies the storytelling process and is able to create impactful deliverables on moderately complex engagements and is able to present out in a clear, concise and influencing way
• Ability to generate additional business by building client trust, through exceptional client service skills
• Understand clients’ businesses, as well as objectives, and offer strategic suggestions and value-added consulting
• Effectively oversee the financial goals and profitability of an engagement
• Successfully lead an engagement team and aid in the development of employees such as setting expectations for team, delegate appropriately and hold others accountable
• Provide internal training as well as train clients in various methodologies and provide research recommendations to clients
• Successfully lead/partner with others in raising level of work (e.g., provide inspiration, set clear expectations) – able to set expectations with team, delegate appropriately and hold others accountable
• Demonstrates genuine sensitivity, support and encouragement for others with consistent professional maturity
• Write and price proposals with assistance from Consultant
• Determine study designs
• Design complex surveys

Qualifications:

• Bachelor’s degree in Marketing, Business Administration, Communications, Social Sciences (Psychology, Political Science, Economics, Sociology, Anthropology) or related field
• 3-7 years of research experience focused in a variety of industries
• Demonstrates well-rounded research skills - strong quantitative (statistical) and qualitative (analytical and report-writing) skills
• Experience with research approaches for surveying/interviewing consumers, staff, B2B audiences, etc. including telephone, online and mail methodologies
• Demonstrated engagement leadership skills including motivating team members, mentoring junior staff, collaboration skills, ability to take initiative, etc.
• Client interface experience including the proven ability to discuss and understand a client’s moderately complex business and research objectives, building a rapport and trusting relationship with clients relative to project management abilities
• Proactive planning and prioritization skills
• Enjoy working with numbers
• Demonstrate well-rounded research expertise
• Strong sense of accountability (i.e., self motivation) and confidence in both knowledge and abilities
• Comprehensive client management skills
• Understand clients’ business objectives in order to offer strategic suggestions and value-added consulting
• Effectively manage the project team (i.e., Coordinator, Recruiting, Programmer, and Consultant)
• Excellent leadership skills