Franchise Marketing Analyst

The opportunity Delaware North Parks and Resorts is hiring a full-time Franchise Marketing Analyst. The Franchise Marketing Analyst supports the execution and optimization of franchisor‑provided marketing programs across the company's branded hotel portfolio. This role focuses on ensuring Marriott and IHG marketing platforms, systems, and demand‑generation tools are fully leveraged to drive revenue and property‑level performance. The analyst ensures content accuracy, brand compliance, and effective participation in chain‑supported programs, while identifying opportunities to improve execution and results at the property level. As part of the performance marketing team, this role works closely with brand, content and field marketing, enterprise marketing, sales, revenue management, and operations to align commercial objectives, brand standards, and field marketing needs. If you are seeking a role that provides career growth and a supportive work environment, apply to join our team! Location in Buffalo, NY is preferred, however, we may consider remote candidates. Pay Minimum - Anticipated Maximum Base Salary: $62,354 - $76,800 / year In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at What we offer At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: * Medical, dental, and vision insurance * 401(k) with up to 4% company match * Annual performance bonus based on level, as well as individual, company, and location performance * Paid vacation days and holidays * Paid parental bonding leave * Tuition and/or professional certification reimbursement * Generous friends-and-family discounts at many of our hotels and resorts What will you do? * Fully leverage Marriott and IHG commercial systems while strengthening property‑level use of brand tools, promotional calendars, and chain‑supported platforms * Ensure accurate and effective execution of loyalty campaigns, member offers, brand‑led demand programs, and franchisor‑supported digital performance tools * Maintain and optimize digital presence across OTAs, Google Business Profiles, metasearch channels, and brand.com content modules * Support demand‑driving initiatives tied to RevPAR, ADR lift, loyalty penetration, pacing targets, and overall commercial performance * Monitor and share KPIs from chain‑driven demand and brand activations, extracting insights from dashboards to identify optimization opportunities * Conduct periodic audits of OTA listings, brand sites, and promotional messaging while supporting field needs and ensuring alignment with chain standards #LI-Remote More about you * Bachelor's degree in marketing, business, or hospitality * Minimum of 3 years of experience in a hospitality franchise ecosystem * Familiarity with Marriott and IHG commercial marketing tools and data environments Shift details M-F Who we are Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.