Accounts Receivable Specialist

Description Responsible for or assisting in many aspects of general accounting including driving the month end close to ensure it is completed within the required timeline. Primary focus will be on accounts receivable, however cross trained to perform all accounting functions. Compiles and provides financial information for use in preparing reports. Responsibilities Accounts Receivable Daily invoicing to customers, including invoicing, tracking and item, SKU and serial numbers, file maintenance, scanning and mailing as required. Customer invoicing, statements and reconciliations Collections – contact with customers via phone and email regarding outstanding accounts. Implement ongoing process improvements and automations Maintains professional demeanor in all customer interactions. Monthly recurring invoicing. Review and reconcile ConnectWise billings for service tickets to be processed through QuoteWerks, Salesforce & NetSuite. Forward to Sales operations team to generate Sales Orders. Reconcile ConnectWise monthly billing for managed services to correlate with NetSuite billing Work closely with Sales Operations Team to add new customers to systems as required Work with Sales Operations Team for customer credits, Return Authorization, and replacements as required Maintain “Open Sales Orders by Account Manager by Customer with details” report for daily and month end reporting Provides reports to other groups as required Month end reports: Sales Tax reconciliation and report downloads from Avalara Assists in month end financial reporting, as needed General Create and maintain physical and electronic files in an orderly and sensible fashion. Communicate project issues with Project Managers/Account Managers, etc. when related by customer Ensures that all pending matters are referred to appropriate management levels and perform follow-up as needed. Perform general administrative duties (i.e., typing, messages, photocopies, scanning, faxes, Federal Express shipments and accounting functions). Order office supplies as required. Maintain total confidentiality in all matters of correspondence, telephone messages, and personal conversations Responds to special requests for financial information as required Maintain highest level of accuracy and quality standards. Must demonstrate the ability to work with others and function as a collaborative team. Knowledgeable and stays current and complies with all policies and procedures. Participate in team meetings and strategy sessions. Support and participate in continuous improvement initiatives. Complete compliance training by due date Other duties as assigned Requirements High School diploma or equivalent A minimum of 5 years of related experience Computer proficiency: Microsoft Outlook, Intermediate skills in Excel and Word required. Bachelor’s degree in Accounting or Finance or related field Finance from an accredited college or university 5-7 years’ experience preferred Advanced Excel skills preferred Experience with NetSuite is a plus Other Skills And Abilities Detailed oriented with a focus on accuracy Behaves ethically in all situations and reports or challenges unethical behavior of others Ability to organize, prioritize and meet deadlines Flexibility and ability to adapt to change in priorities Strong communication skills, both oral and written Good organizational skills Good interpersonal skills Ability to work in a fast paced environment Ability to work well under pressure and maintain positive, enthusiastic attitude Eagerness to learn and expand responsibilities Ability to work effectively in a team environment and build strong working relationships. Computer skills: NetSuite, strong Excel knowledge and other MS Office applications. Familiarly with reporting, QuoteWerks, and ConnectWise a plus. Exemplify ownership and accountability in responsibilities Willingness to learn and take constructive criticism. Highly motivated with desire to deliver outstanding professional work Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to stand; walk; and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job involve normal vision. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet to moderate. #J-18808-Ljbffr