Patient Care Coordinator

Job Description

Job Description

Benefits:

• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off

Patient Care Coordinator
The Balanced Body Center | Matthews, NC

Are you passionate about natural health and helping others live their healthiest lives?

The Balanced Body Center is a thriving, multi-disciplinary wellness clinic located in Matthews, NC. We provide comprehensive, patient-centered care through chiropractic, functional medicine, physical therapy, massage therapy, thermography, exercise therapy, and other natural healthcare services.

We are seeking a positive, organized, and dependable team member to join our growing practice. This individual will work closely with our doctors, therapists, and support staff to ensure every patient receives exceptional care and a welcoming experience from the moment they walk through our doors.

As our practice continues to grow, this position offers the opportunity to become an integral part of a mission-driven healthcare team that is dedicated to helping patients achieve lasting health and wellness.

Position Overview

The primary focus of this role is front desk patient care coordination, while also assisting with marketing and community outreach initiatives. The ideal candidate enjoys working with people, is highly organized, embraces technology, and has an appreciation for natural health and wellness.

Responsibilities

Patient Care & Front Desk Operations

Greet patients and create a warm, welcoming environment
Manage patient flow throughout the office
Schedule and confirm appointments
Check patients in and out efficiently
Collect payments and maintain accurate records
Assist patients with supplements, testing kits, and wellness products
Answer incoming phone calls and respond to patient inquiries
Support doctors and therapists with daily office operations
Complete assigned administrative projects and office tasks
Assist with managing the clinics social media platforms
Support in marketing campaigns outside of the office

Preferred Qualifications

Open, caring, and positive personality
Enjoys building relationships and serving others
Strong communication and interpersonal skills
Professional phone etiquette
Detail-oriented and highly organized
Dependable and self-motivated
Quick learner with a positive attitude
Strong computer skills, including Microsoft Office Suite
Experience with HubSpot CRM preferred (willing to train)
Experience with social media management and basic marketing preferred
Ability to multitask in a fast-paced environment
Comfortable moving throughout a large office setting
Appreciation for natural healthcare and wellness

Schedule

We offer flexible weekday scheduling (MondayFriday). Candidates should be available for:

Two evenings per week until approximately 7:30 PM
One early morning shift beginning at 7:00 AM
As our practice continues to grow and additional providers join the team, scheduling needs may evolve.

Compensation

Competitive compensation is based on experience, skills, and qualifications.

Learn More

To learn more about our practice and philosophy of health, please visit:

How to Apply

Please email your resume to View email address on ziprecruiter.com for consideration.

For a faster response, you may also call our office and ask for Lisa.

We look forward to meeting individuals who share our passion for helping others achieve optimal health naturally.