Technical Account Manager, Canada
Rippling
About Rippling
Rippling is the first way for businesses to manage all of their HR & IT—payroll, benefits, computers, apps, and more—in one unified workforce platform.
By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes. Take onboarding, for example. With Rippling, you can just click a button and set up a new employees’ payroll, health insurance, work computer, and third-party apps—like Slack, Zoom, and Office 365—all within 90 seconds.
Based in San Francisco, CA, Rippling has raised $1.2B from the world's top investors—including Kleiner Perkins, Founders Fund, Sequoia, Bedrock, and Greenoaks—and was named one of America's best startup employers by Forbes (#12 out of 500)
About the role
Rippling is looking for a customer-obsessed Technical Account Manager (TAM) to join our Global TAM team in Canada! As part of our dedicated Technical Account Management organization, you will work closely with our rapidly scaling and maturing globally headquartered customers to understand their needs, demonstrate where Rippling can solve their problems, and help drive their adoption of Rippling’s product suite.
You will own the key admin relationships, and be responsible for turning customers into long-term champions, developing account strategy, and enabling Rippling’s customers, all while providing an impeccable customer experience along the way. If you are a self-starter, find yourself constantly taking on new challenges, working feverishly until you find solutions, and pride yourself in providing an excellent customer experience, you're in the right place!
What you will do
- Ensure customer satisfaction for Rippling's North America based customers and take ownership of retaining a book of business
- Serve as a global Subject Matter Expert (SME) on the Technical Account Management team, providing support to US-based customers and Canada.
- Foster strong cross-functional partnerships and represent the Voice of the Customer for Canadian customer needs
- Drive increased adoption of key features, new product releases, and best practices
- Swiftly prioritize and resolve critical customer issues
- Serve as the dedicated Rippling liaison for customer questions, issues, or escalations, displaying a strong sense of urgency and advocacy to ensure prompt resolution
- Collaborate directly with customers to understand and optimize their HR, payroll, benefits administration, and IT workflows
- Master the full suite of Rippling products to provide comprehensive advice
What you will need
- French speaking preferred
- 3-5+ years of work experience at a SaaS company in a customer-facing role
- Experience with payroll strongly preferred, bonus points for HRIS or other HR/HCM SaaS
- Excellent at time management, prioritising tasks, and adapting on a day-to-day basis
- Proven experience as an account manager with a scaled book of business
- Track record of building strong customer relationships
- Hunger to work extremely hard on a growing team
- Stellar written and verbal communication skills
- Flexibility with changing job duties and responsibilities
- Passion for enabling both customers and internal teams
- Interest in actively working with product and engineering team
Additional Information
Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email View email address on jobs.jobcopilot.com.
Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.
- ...Description Job overview: As Technical Account Manager, you will be the main point of contact and technical account owner for one account... ...driver’s license and passport Ability to travel between Canada and the US up to 25% of the time Fluent in English, both...SuggestedFull timeFlexible hours
$130k - $160k
...watches TVRoku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every... ...across a variety of disciplines.About the Team We are Roku’s Technical Account Management team for advertising publisher partnerships, owning...SuggestedWork at officeLocal areaRemote workMonday to ThursdayFlexible hours$95k - $110k
...Technical Account Manager Cadmatic is a leading global developer of digital and intelligent 3D-based design, engineering, and information management... ...Account Manager to support customers across the USA and Canada. You will focus on technical account management, customer...SuggestedPermanent employmentWork experience placementRemote workFlexible hours- ...Technical Account Manager Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies... ...optimization. Our team is distributed across the U.S. and Canada. As part of our small but mighty team, you'll be instrumental...SuggestedRemote work
$225k - $260k
Channel Account Manager - Northeast U.S. & Eastern CanadaJob Summary:Department: Channel Sales... ...Alkira has also expanded successfully into Canada, making the Northeast U.S. and Eastern... ...sponsors down to field sales and technical teams.Build and execute a coverage plan...SuggestedRemote work$80k - $95k
...for our customers worldwide. Job Description As a VIP Account Manager, you will provide VIP players with exceptional service,... ...managing relationships with sports and casino clients in the Canada gambling market. Awareness of the industry and the risks involved...Hourly payLocal areaWorldwide$115k - $130k
...America, Inc. Job Description: We are seeking an Account Manager for the Eastern US/Canada. You will be responsible for driving profitable... ...solutions. Success in the role requires combining technical expertise, consulting selling, and strategic account management...Full timeContract workWork at officeRemote workHome office- ...leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal... ...customers. WHAT WE ARE LOOKING FOR: Kaseya is looking for a Technical Account Manager to play a pivotal role in ensuring our clients'...Full timeRemote workWorldwide
- ...modern workforces, including a large number of Fortune 50 companies. To learn more, visit Job Description The Federal Technical Account Manager will play an advisory role to our federal customers, and build long-term strategic relationships with customer and...Remote jobFull time
- ...class Customer Experience organization to drive the adoption of our platform across our rapidly growing customer base. The Technical Account Manager (TAM) plays a key role within the Optimization Services organization through directly supporting our customers as they...Full timeWork at officeLocal areaFlexible hours3 days per week
$80k - $100k
...Gym membership reimbursement up to $50 per month ~ Company paid Wellable subscription Join Vultr The CPU-focused Technical Account Manager (TAM) owns the post-sales technical relationship for a portfolio of customers leveraging the company’s global cloud...Full timeWork at officeImmediate startRemote workFlexible hours$155k - $175k
...toward long-term growth and IPO readiness. Join us as we define the future of SaaS security! We are hiring a proactive Technical Account Manager (TAM) professional to join our Customer Success team. If you're excited to be part of a winning team of a SaaS security start...Remote jobFull timeWork from homeFlexible hours- ...Technical Account Manager – Industrial Solutions – Sterilizers Americas Location: US – Flexible, with 75% Travel (Explore, Connect, Lead!) Term: Full-time – Make your mark! Role Overview Are you ready to drive innovation and be a game-changer in environmental...Remote jobFull timeTemporary workSummer holidayWork from homeHome officeFlexible hours
- ...Job description As a Technical Account Manager (TAM) at Applitools, you are a deeply technical, hands-on advisor responsible for the technical success of our customers post-sale. This role is ideal for engineers who enjoy working directly with code, test frameworks...Remote jobFull time
- ...Description Job Description Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data. All Varonis employees are Customer Success and Technical Account Managers are the tip of the spear. Technical Account...Remote jobFull time
- ...success depends not only on product performance, but on strong technical partnership, disciplined execution, and sustained customer... ...We are seeking a highly skilled, customer-centric Technical Account Manager to join our Customer Success organization. In this role, you...Full timeWork at office
- ...security systems. Experience delivering offline and online technical training to technical audiences. Excellent presentation, communication... ...to Ajax Systems distributors and dealers. Proactively manage and schedule open classes, private classes and on-demand...Full timeLocal areaWorldwideFlexible hours
$85k - $95k
...customers for life. Since 2016 Total Expert has enabled more than seven trillion dollars of funded loan volume. The Technical Account Manager (TAM) at Total Expert is a trusted partner to our financial services customers, helping them maximize the value of the...Full timeTemporary workWork visaFlexible hours- ...The Role As a Technical Account Manager (TAM) at Contruent, you will serve as a strategic technical advisor to a portfolio of our largest and most complex enterprise customers. You will own the technical health, adoption success, and long-term value realization of...Full time
- ...motivation to make an impact and actively shape the future of eCommerce. Job Description Own and manage 5-10 enterprise customer relationships from a technical perspective Act as trusted advisor for platform usage, integration best practices, and architecture...Full timeWork at officeImmediate startRelocationFlexible hours
$80k - $90k
...K3 Technology? K3 Technology is a Managed Services Provider based in Denver, CO and... ...K3 are transparency, communication and accountability. These might sound like qualities that... ...their primary point of contact for all technical and strategic matters. Conduct regular...Full timeWork experience placementWork from home- ...Position Overview TechGuard Security is seeking a customer-focused and technically proficient Technical Account Manager (TAM) to join our team. The TAM serves as the primary post-sale point of contact for assigned clients, ensuring successful onboarding, implementation...Remote jobFull timeWork at officeLocal area
- ...Technical Account Manager Metriport is an open-source data intelligence platform that helps healthcare organizations access and exchange patient data in real-time. We integrate with all major US healthcare IT systems and tap into comprehensive medical data for 300+...Full timeWork at officeImmediate startWork from homeRelocationFlexible hours
- ...US (preferably the East Coast) and fully remote Working hours: Full-time, 40 hours per week. About your role The Technical Account Manager (TAM) – is part of the (technical) Market Readiness Team in the Product department and is responsible for managing the technical...Remote jobFull time
$85k - $120k
TECHNICAL ACCOUNT MANAGER JOB SUMMARY RedSail is committed to delivering an exceptional experience for our customers. The Technical Account Manager plays a critical role in fulfilling that commitment by serving as the dedicated operational and technical partner...Full timeWork experience placementWork at officeRemote workHome office$80k - $110k
...Insulectro Insulectro, the largest national distributor of Printed Circuit Board materials in the US is seeking a Technical Account Sales Manager to be based out of our Londonderry, NH location to focus on maintaining the existing customer base and developing new...Full time$10k
...that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Commercial Account Managers at Ramp are the primary relationship... ...and helping shape Ramp’s growing presence in Canada. What You’ll Do Build and nurture...Full timeWork at officeLocal areaHome officeRelocation packageFlexible hours$106.29k - $197.58k
Technical Account Manager (TAM) - Baker Hughes / Bently NevadaAre you passionate about being part of a successful team?Are you passionate about providing complex technical solutions to customers?Would you like to be at the center of cutting-edge projects with a global technology...Full timeWork at officeRemote workWork from homeHome officeFlexible hours$121.8k - $207.06k
...and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?About the role:The Technical Account Manager (TAM) serves as a strategic technical advisor and client advocate. This role is pivotal in ensuring that clients receive comprehensive...Full time- ...in execution and impactThe RoleThis is a technical role in a fast-paced environment that... ...strategic customers with little direction.Manage and monitor support interactions, serving... ...and incident response, working with the account team, technical support, operations and...Full timeTemporary workRemote work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Technical Account Manager, Canada. Be the first to apply!
- technical training manager Remote
- director of technical services Remote
- director technical accounting Remote
- technical coordinator Remote
- technical lead manager Remote
- senior technical director Remote
- senior technical manager Remote
- technical product manager Remote
- senior technical product manager Remote
- technical director Remote


