Repair Operations Coordinator

Seeking a detail-oriented Repair Operations Coordinator to manage aerospace repair orders from intake through final shipment. This role works with customers and internal departments to ensure timely repairs, accurate documentation, and compliance with quality and regulatory requirements.

Responsibilities

• Coordinate repair orders, quotations, tracking, and shipments.
• Prepare and review work orders, invoices, certifications, and shipping documents.
• Communicate with customers regarding repair status, pricing, warranties, and turnaround times.
• Monitor emails and customer portals, prioritizing urgent requests and AOG situations.
• Maintain accurate records and update internal systems.
• Coordinate with engineering, production, quality, and logistics to resolve issues and expedite repairs.
• Identify opportunities to improve workflow and administrative processes.

Requirements

• High school diploma or equivalent.
• Strong communication, customer service, and organizational skills.
• Proficiency in Microsoft Office and Outlook.
• Excellent attention to detail and ability to manage multiple priorities.
• Strong problem-solving skills and ability to learn ERP systems.

Preferred Qualifications

• Experience in an FAA Part 145 repair station or regulated environment.
• Knowledge of aircraft component repairs, aviation supply chains, or rotable inventory.
• Experience with ERP systems, customer portals, or OEM requirements. IFS experience is a plus.