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Manager, Customer Insights & Strategy (Remote)

First Citizens

Sacramento, CA
  • Remote job

First Citizens Bank is seeking an experienced Manager, Customer Insights to translate customer and market understanding into strategic recommendations for Marketing, Product, and Customer Experience. This remote role supports a wide range of stakeholders across the organization, including senior leaders. You will lead qualitative and quantitative research across CX, brand, and competitive positioning; define questions with stakeholders; analyze VOC data; and present executive-ready findings with #J-18808-Ljbffr First Citizens

Vacancy posted 5 days ago
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