Operations Associate

Operations Associate

Trillium Professional is now seeking an Operations Associate in Irving, TX! As an Operations Services Associate, you'll embark on a rewarding journey of professional growth in a fast-paced production environment. As part of our team, you will play a crucial role in servicing, supporting, and mitigating risks for property loans. You will thrive on the challenges that come with exercising your exceptional attention to detail and critical thinking skills. Your primary responsibility will be conducting comprehensive research and data analysis to ensure optimal client satisfaction. You will have the opportunity to leverage your technical expertise to access cutting-edge market-leading resources, advanced third-party subscriptions, and public information available on the internet. To excel in this role, you will continually engage and motivate yourself by utilizing advanced tools to analyze, query, and manipulate data according to defined business procedures. Your ability to effectively apply this data to workflow applications, forms, and databases will be instrumental in streamlining processes and driving efficiency. We foster a learning culture that encourages personal and professional development, enabling you to thrive and reach your full potential.

Job Duties:

• Deliver exceptional client service in a high-volume production environment
• Manage assigned processes and inventory to meet deadlines
• Display the ability to manage time well by completing all work types within the established deadlines, set appropriate work-related priorities, concentrate on the main objectives, and avoid unnecessary interruptions
• Research, collect and fill gaps for missing data to ensure accuracy
• Utilize various tools to analyze, query, and manipulate data according to defined business procedures
• Adhere to all required company and client driven standards and/or Service Level Agreements (SLAs)
• Document Processing: Handling high volumes of live checks by accurately printing and matching them with corresponding reports
• Procedural Adherence: Meticulously following specific, detailed instructions for each package to ensure all contents are correct and compliant for dispatch
• Quality Control: Performing final verification of matched checks and reports to guarantee exceptional accuracy in a zero-error tolerance environment
• Package Preparation: Organizing and preparing the finalized packages for secure delivery to various Taxing Authorities while meeting strict daily deadlines
• Duties may vary based on area of focus (Payments, Refunds, Procurement, Field Procurement, Non-Escrow, Funds Management, Flood Search, Tax Search, Data Integrity, Commercial Tax, Mail Correspondence)

Schedule is 8-5, Monday - Friday, fully onsite each day. Open to Holidays and Weekends. Pay rate is $18-23/hour.

High school diploma, GED or equivalent required; college degree preferred. 1+ years of relevant experience, or relevant education in lieu of experience. Client service-oriented experience preferred. Ability to provide exceptional client service in a high-volume production environment. Ability to manage time, set priorities and meet deadlines. Intermediate computer skills with strong aptitude to learn new systems and applications. Ability to understand basic property related documentation from a variety of sources.

Trillium has been recruiting and placing professionals for over 30 years. From Fortune 100 companies to small businesses, our philosophy remains the same: to achieve excellence by providing quality employees and an uncompromising level of service. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees. We strive to be unsurpassed in the recruitment and placement of quality and skilled professionals. Trillium is an Equal Opportunity Employer.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for the employers and the California Fair Chance Act.

By applying to this job, I agree to receive electronic communications including SMS text and email regarding future opportunities, referral bonus incentives, and other promotions from Trillium. You may opt out at any time from future communications by responding STOP to any electronic communication. You may view our full privacy policy at

Trillium offers a comprehensive benefit package that includes the ability to participate in health insurance and retirement plans, paid holidays, state required leave, and other leave, if applicable. Trillium's offerings are dependent on the state in which the assignment is located, length of time worked, and may change depending on assignment. Benefit packages for direct hire placements vary based on the client company.

Contact Us if you have any questions