Senior Scaled CSM — Onboarding & Activation Leader
RAMP
RAMP in San Francisco seeks a Senior Customer Success Manager to drive value for customers and ensure effective onboarding. Applicants should have a minimum of 5 years in Customer Success or related fields, with strong executive presence and ability to manage a high-volume portfolio. The ideal candidate will engage with micro-SMB and micro-MM customers, balancing efficiency and personalization while advocating for user success. Benefits include flexible PTO and comprehensive health coverage. #J-18808-Ljbffr RAMP
- ...seeking a Bill Pay Specialist in San Francisco to lead customer onboarding for its Bill Pay tool. This role involves becoming an expert... ...directly managing a portfolio of customers, and ensuring seamless activation. The ideal candidate will have a minimum of 3 years in...SeniorFlexible hours
$10k
...Managers at Ramp drive value for customers and revenue for the business by ensuring fast, effective onboarding and activation of newly closed customers. As a Senior Scaled CSM, you’ll play a critical role in delivering high-quality outcomes at scale while helping shape the...SeniorFull timeWork at officeHome officeRelocation packageFlexible hours$10k
...Ramp team comprises talented leaders from leading financial services... ...Success Managers own the activation and growth of clients leveraging... ...supports Bill Pay users at scale. What You'll Do Become an expert... ...drive efficient, thorough onboarding of new customers at scale....SeniorFull timeWork at officeHome officeRelocation packageFlexible hours$10k
...Ramp team comprises talented leaders from leading financial services... ...Partnerships team own the activation, growth, and retention of Ramp... ...Develop and deliver partner onboarding and education on the full range... ..., and complete onboarding at scale What You Need Minimum 5...SeniorFull timeWork at officeHome officeRelocation packageFlexible hours- A leading HR technology firm is seeking a Principal Product Manager for Customer Onboarding in San Francisco. This role involves driving growth through innovative AI-assisted customer onboarding strategies. The ideal candidate will have over 8 years in product management...Senior
$193k
ProducePay is looking for a Marketing Events Manager in San Francisco, CA. This role is key in scaling event marketing programs, focusing on operational excellence. The ideal candidate will have 7-10 years of event marketing experience and proven success in managing complex...Senior$180k - $220k
...insurance company in San Francisco is looking for an operational leader with over 10 years of experience in commercial insurance... ...end-to-end brokerage operations and build the infrastructure to scale to tens of thousands of customers. Ideal candidates thrive in chaotic...Senior- A technology company in New York is seeking a Senior Site Reliability Engineer to tackle scaling and reliability challenges in a high-intensity environment. The role requires over 5 years of software engineering experience with a focus on backend systems and database management...Senior
$150k - $190k
Pantera Capital is seeking an experienced Enterprise Customer Success Manager in San Francisco to drive onboarding and adoption across enterprise clients. You will support and expand client relationships while collaborating with internal teams. Ideal candidates have over...$40.77 - $50.77 per hour
...a large portfolio of customers in AMER. Onboard and expand our customer base through tailored... ...assistant programs. Design and run at-scale outreach campaigns to key points of... ...engage with in order to drive up monthly active users and seat expansion. Proactively identify...Hourly payFull timeWork at officeLocal area$200k - $260k
...experts, and business leaders working together to build... ...The Role As Anthropic scales its customer base... ...approaches. The Scaled CSM will pioneer digital-first... ...that drive activation, consumption, retention... ...segments Develop scalable onboarding and activation programs...Work at officeVisa sponsorshipFlexible hours$130k - $160k
A leading procurement platform provider is seeking a Senior Customer Success Manager to oversee enterprise customers. The ideal candidate will leverage 8+ years of experience in customer success and account management, preferably within the B2B SaaS space. Responsibilities...Senior- A fintech startup in San Francisco is looking for a Head of Implementations to lead and scale their team as they expand. This pivotal role demands a proven ability to build implementation strategies, create customer-centric cultures, and manage complex enterprise integrations...
- Numeral is seeking an Onboarding Team Lead in San Francisco to scale its implementation engine. The ideal candidate has over 5 years of experience in onboarding or implementation roles, including 2 years managing teams. You will lead a team of over 10 Implementation Managers...Remote job
$140k - $190k
...continues to be costly and challenging to scale. Our ambition is to build technology that... ...Scaled Customer Success Manager (Scaled CSM) is responsible for delivering that transformation... ...driving fast time-to-value, structured onboarding, proactive risk mitigation, and scalable...Contract workWork experience placementLocal areaRemote work- Senior Client Director, Global Client Solutions page... ...Lead the proposal and onboarding process for new... ...business development activities; reporting lines for Associates... ...we have been a market leader in building... ...managers, we offer the scale, resources, and networks...SeniorWork at officeLocal areaWorldwide
- OpenAI is seeking a Head of SMB Ads Marketing to define and scale its marketing strategy for small and medium-sized business advertisers... ...in-depth strategies for customer engagement, and improving onboarding experiences. Ideal candidates should possess over 12 years of relevant...Senior
- A growth-focused technology company in San Francisco seeks a Senior Manager, Tax and Filings to lead a distributed team managing tax filings. This role demands 7+ years of U.S. tax expertise, strong analytical capabilities, and experience in high-growth environments. The...Senior
- A global science solutions provider is seeking a seasoned Product Manager to oversee a diverse portfolio of filtration products. This role involves driving innovation, managing product life cycles, and ensuring market needs are met through customer insights. You will lead...Senior
$146.7k - $335.1k
Ernst & Young Oman is seeking a Transition/Onboarding Lead to oversee the onboarding and transition of clients onto EY’s IFMS operating model. This role requires 10+ years of experience in managed services transitions and strong stakeholder management skills. Located in...Senior$100k
...more: The Mission This is not a classic CSM role. You are the person who makes Oleria... ...You own the full customer lifecycle from onboarding through operationalization, adoption,... ...expansion signals. This is how you operate at scale with a lean team You write and present...SeniorTemporary workWorldwideFlexible hours- A leading AI company based in San Francisco seeks an Onboarding Program Manager to enhance the onboarding process for new hires. This role requires at least 7 years of relevant experience and a strong background in curriculum design and facilitation. The ideal candidate...Senior
- ...Events role to oversee strategy and execution for high-profile events. You'll work closely with the CEO and contribute to brand activations, ensuring experiences reflect the company's identity. Applicants should have over 5 years of event production experience, strong...Senior
- A leading global design firm in San Francisco seeks a Senior Interior Designer with over 15 years of experience to lead complex projects... ...certification, and demonstrated leadership in managing large-scale projects. Competitive salary and benefits are offered, making this...Senior
- Off the Grid in San Francisco seeks a dedicated Senior Event Producer to lead complex and large-scale event operations. The role requires exceptional organizational skills and a passion for food, overseeing everything from client communication to vendor management. You...Senior
- ...the Role As an Enterprise Senior Customer Success Manager (Sr. CSM), you will be the... ...programs that help customers scale solutions across the enterprise... ...retention. Customers actively participate in advocacy programs... ...—including interview or onboarding support—please reach out...Senior
$115k - $165k
...time incurred vs. budget with assistance of Senior Timely billing including management of identified out-of-scope activity and communication to client Timely collection... ...delivering exceptional experiences to middle market leaders by sharing insight-driven perspectives,...SeniorWork at officeLocal area- A leading technology company seeks a Senior Software Developer with extensive experience in Python and leadership capabilities. You will drive the development of scalable software products while mentoring junior developers and collaborating closely with product teams....SeniorRemote job
- ...proven the economics of data integration at scale. And now Airbyte is building the... ...end user journey from first touch through activation and ongoing expansion. The mission: Increase... ...‑to‑first-value Reduce drop‑off across onboarding funnel Structure in-product education...SeniorLocal area
- Perplexity is looking for a Scaled Enterprise Customer Success Manager to join our Enterprise team. In this role, you'll be responsible for driving onboarding, adoption, retention, and expansion across a high-volume book of SMB and Mid‑Market customers. The ideal candidate...Work at office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Scaled CSM — Onboarding & Activation Leader. Be the first to apply!
- senior manager customer operations San Francisco, CA
- manager customer success team San Francisco, CA
- customer business manager San Francisco, CA
- sales customer service manager San Francisco, CA
- customer advocacy manager San Francisco, CA
- director customer relationship management San Francisco, CA
- customer retail manager San Francisco, CA
- remote customer service manager San Francisco, CA
- customer service executive San Francisco, CA
- customer engagement manager San Francisco, CA

