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Customer Experience Lead — Checkout & Coaching

JCPenney

JCPenney is seeking a Customer Experience Supervisor I to drive profitable sales growth by leading and coaching associates, delivering company checkout experience strategies, and guiding training initiatives across the store. In this role you will model outstanding customer service, train cashiers, manage staffing for peak times, and support hiring and onboarding to sustain high performance and a One Team culture. #J-18808-Ljbffr JCPenney

Vacancy posted 1 day ago
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