Account Manager - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Account Manager – Insurance Sales & Customer Relations
Lisa Pate State Farm Agency
York, PA
Full-Time | In-Office

Build Relationships. Drive Growth. Protect What Matters Most.

Lisa Pate State Farm is seeking an experienced, licensed insurance professional who is passionate about helping customers while driving agency growth. This role is ideal for someone who enjoys developing relationships, conducting coverage reviews, generating new business opportunities, and delivering exceptional customer service.

While service remains an important part of the role, we are seeking a sales-oriented professional who is motivated by results, enjoys identifying opportunities, and understands how to turn customer conversations into meaningful insurance solutions.

Required Qualifications

• Active Property & Casualty License required

• Active Life & Health License required

• Insurance industry experience required

• Previous sales, account management, or customer relationship experience preferred

• Strong understanding of personal lines insurance products and coverage recommendations

What You'll Do

• Conduct policy reviews and identify opportunities to improve customer protection

• Quote, present, and sell auto, home, renters, life, and other insurance products

• Generate new business through referrals, lead follow-up, networking, and relationship-building

• Cross-sell and expand existing customer accounts

• Build long-term relationships that drive retention and referrals

• Assist customers with policy changes, billing inquiries, coverage questions, and account updates

• Resolve customer concerns professionally while maintaining a high level of customer satisfaction

• Follow up consistently on sales opportunities and account activity

• Maintain accurate documentation and comply with agency and regulatory requirements

• Collaborate with team members to achieve agency production and retention goals

What We're Looking For

• Proven success in insurance sales, account management, or customer relationship roles

• Strong communication, presentation, and relationship-building skills

• Confidence conducting needs-based sales conversations and asking for the business

• Customer-focused mindset with the ability to balance sales and service responsibilities

• Strong organizational skills and attention to detail

• Self-motivated, goal-oriented, and dependable

• Positive attitude and commitment to delivering an outstanding customer experience

What We Offer

• Competitive base salary plus commission and performance incentives

• Established book of business with significant cross-sell opportunities

• Ongoing professional development and coaching

• Supportive, collaborative team culture

• Career growth opportunities within a successful agency

Equal Opportunity Employer

Lisa Pate State Farm is an Equal Opportunity Employer and complies with all applicable federal, state, and local employment laws, including ADEA and EEOC guidelines. We provide equal employment opportunities to all qualified applicants regardless of race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other protected status.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies.