Veterinary Receptionist

Veterinary ReceptionistBluePearl Pet Hospital in Brooklyn, NY is seeking a Veterinary Receptionist to join our team!Schedule: Wed- Sat 2pm-12am (no exceptions to schedule)Pay: $21.50 - $33.00 / hour This pay band is dependent on experience and advancement through our competency assessment tool.We also offer competitive shift differential pay for eligible hours worked for nights and weekends. Shift differentials are based on a 4-hour minimum. For example:Mon – Fri: 6pm to 8am = +$4.50/hr. Shift DifferentialSat & Sun: 8am to 6pm = +$4.50/hr. Shift DifferentialSat & Sun: 6pm to 8am = +$8.00/hr. Shift DifferentialAt BluePearl Pet Hospital, our Veterinary Receptionists are imperative to the success of our hospital. In this position, you are the first BluePearl Associate that the client sees. You will ensure that each client receives the care and attention that they need. You will need to be able to function calmly and compassionately in situations that can be very emotional and difficult for our clients.As a Veterinary Receptionist:You will greet and make friendly eye contact every time our hospital entry door opens to offer the individual warm and professional acknowledgement.You are always offering a friendly smile, strong eye contact and an approachable demeanor.You are a compassionate listener.You speak clearly, slowly, and calmly in person and on the telephone in a way that clients easily understand.You will assess immediately upon arrival each client's rare need, as well as the pet's general condition.You will determine whether an emergency arrival is a "stat" versus "standard" emergency.You will respond to non-patient calls or visitors and connect them to the appropriate team member.You are responsible for confirming all appointments in advance ensuring clients receive accurate information about preparing their pet for the appointment.You will offer emotional support and resource materials to grieving clients in a compassionate and discreet manner.You serve as a liaison between clients and service agencies during handling of pet remains by ensuring a complete, accurate, and compassionate process.Why BluePearl?Our passion is pets. We offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food.We encourage you to grow with us. Our associates are leveled by their skillset and move up in level as they gain more skills and experience. We are focused on developing our associates into leaders through talent development programs and leadership workshops. As a member of Mars Veterinary Health, our associates have endless opportunities to advance in their career.To transform and lead the industry through innovative quality medicine and care, we understand the importance of continuous learning. We offer annual continuing education allowance, free continuing education sessions, our own BluePearl University for training, and our clinicians have access to over 2,000 medical journals.We value your health and well-being as an associate by providing you with the following:Company-paid Short-Term and Long-Term DisabilityParental Leave BenefitsHealth, dental, vision, and life insurance optionsPaid Time Off and Floating Holiday PlansRegional Social Worker + 12 Free Therapy Sessions through LyraHealth Savings AccountFlexible Savings Account401(k) Retirement PlanAnnual Scrub Allowance: full-time associates receive $200/year in BluePearl store credit.Referral Bonus ProgramState licensure reimbursementsVTNE reimbursementsAdditional VTS benefits – pursuing & established VTS technicians.BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and you will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual orientation, or gender identity or expression, protected veteran status, or any other characteristic protected by law.