Local Assistant - VIP Nation

Live Nation Entertainment

VIP Tour Representative

Assist VIP Tour Rep by executing a seamless and exceptional experience for fans. You are the first face the VIP will see when they check-in for their VIP activation, so a friendly, informed and engaging presence is essential to providing the high-level standards VIP Nation is known for by the artist and fans all over the world.

What This Role Will Do:

Follow prompts for arrival, uniform and what to bring with you
Represent the artist and VIP Nation in a professional, friendly, and accommodating manner
Greet/check in fans and manage will call lists via iPad
Possess knowledge of the VIP offerings and answer fan questions including communicating directions or personally escorting fans to the next area
Provide high level customer service and desire to help
Set up/break down the VIP hospitality room
Set up/break down the check in location and dedicated VIP entrance
Maintain positive relationships with venue staff and VIP Nation staff
Be reliable & punctual
Ask questions
Handle company electronics with care
Prepare gift bags and count merchandise inventory
Carry boxes, water, supplies up to 50 pounds
Distribute credentials and merchandise
Take guest photos at photo opportunity locations
Report any mishaps or guest complaints/issues to the VIP Tour Reps
Follow all backstage and tour protocol including but not limited to staying out of restricted areas, filming or posting sensitive materials or backstage areas.

What This Person Will Bring:

Prior event and/or music touring experience helpful but not mandatory
Comfortable with public speaking
Ability to provide high level customer service
Quick-thinking and problem-solving skills
Follow directions and complete assigned tasks
Ability to make clear concise decisions, and ask questions without hesitation
Ability to work in a demanding and fast paced environment
Detail oriented
Basic knowledge of Apple products and app use
Bilingual preferred
Ability to walk/stand for long periods of time and carry up to 50 pounds
Due to the nature of the position, candidates must be at least 18 years of age
Candidates must have valid work authorization to work in the U.S. at the time of application.

Equal Employment Opportunity

Live Nation strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin, race, sex, gender, gender identity, gender expression, sexual orientation, intersectionality, or any other basis protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and/or applicable laws in other areas.

Hiring Practices

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

Apply

Vacancy posted 2 days ago

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