Farmers Insurance - Customer Service Representative
Farmers Insurance - David Schirz Agency
Job Description
Job Description
Dont wait, take the next step in your career today. The David Schirz Agency in Pasadena, California, is looking for a motivated and dynamic individual to join our team as a Full-Time Customer Service Representative . If you have a passion for delivering excellent customer service and enjoy working in a proactive environment and building rapport with others, this is the role for you. No prior experience in insurance? No problem! This is the perfect opportunity to transfer your experience to break into a new industry. Youll have the opportunity to grow your knowledge and youll benefit from additional avenues for growth and advancement. We will teach you everything you need to know. Are you an Experienced CSR? Incredible! You will benefit from continued training and education as well as career development and advancement opportunities. Continue growing your knowledge with our mentorship and training. You will also have the opportunity for advancement and the option to transition into sales if desired. Apply now to join our team and our commitment to customer satisfaction and success.
BenefitsHourly Base Salary + Bonus Opportunities
Flexible Schedule
Parental Leave
Hands on Training
Career Growth Opportunities
Mon-Fri Schedule
Paid Time Off (PTO)
Responsibilities- Process customer policy change requests.
- Document each customer contact in APEX.
- Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
- Answer incoming phone calls on the first ring.
- Provide exceptional customer service and support.
- Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
- Must have ability to multi-task.
- Professional phone etiquette.
- Career minded vision.
- Excellent Spelling and Grammar skills.
Vacancy posted 10 days ago
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