Senior Investigative Analyst

Senior Investigative Analyst

The Senior Investigative Analyst (Sr. IA) is a highly dependable position in the Asset Protection Department. The Sr. IA is responsible for reducing shrink through the identification and development of internal/external theft investigations managing the restitution procedures and vendor partnership and supporting background checks adjudication.

The Sr. IA needs to be analytical and detail oriented. The role requires the ability to transition from daily tasks to managing ad-hoc requests by the leadership and field team members with agility and speed to meet deadlines.

The Sr. IA will maintain a peer mentorship traveling as needed, to visit stores, attended industry conferences as directed, enhance product knowledge, and develop business acumen through such partnerships. In addition, the Sr. IA will assist and support multiple vendor partnerships in the areas of exception-based reporting, restitution, and background checks.

The Sr. IA must have strong customer services skills and be able to manage workload to complete tasks with minimal supervision at times. The Sr. IA must be able to analyze data from multiple sources and consistently building new/refining existing reports. The Sr. IA needs to be self-motivated to challenge themselves by developing new skills, leverage emerging technologies, and act as leader within the Asset Protection Operations Team. The Sr. IA needs to be willing to make recommendations or call outs based on the analysis trends and results. The Sr. IA reports to the Senior Manager of Asset Protection Analytics, working a hybrid schedule with a minimum of three days in office per week.

Essential Functions/Core Responsibilities:

• Shrink reduction and prevention.

• Internal/external case identification and development.

• Data/trend analysis (POS, Internal Investigations, RFID, and background checks).

• Restitution/collections (reporting, field compliance, and vendor partnerships).

• Background check support.

• Other duties as assigned.

The Sr. IA will work on special projects involving various teams within the Asset Protection Department. The Sr. IA analyst will collaborate with members across the Asset Protection team as well as other cross-functional partners in the company.

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Job Requirements:

• 7-10 years of relevant work experience in retail or asset protection.
• 5 years' experience conducting retail investigations with a focus on internal/external theft and ORC.
• 2 years' experience of managing complex projects and vendor partnerships.
• Advanced understanding of POS analysis, inventory systems, case management software, and exception-based reporting.
• Experience managing and/or system administration support of AP software.
• Proficient in Microsoft Office (i.e., Excel, PowerPoint, Outlook).
• Strong team leadership, relationship building cross-functional partnership.
• Excellent organizational, verbal, and written communication skills.
• Must be able to work onsite Tuesday, Wednesday, and Thursday.
• Must be able to travel quarterly to stores for special projects

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We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.