Customer Care Representative (BDC) In Office (Florence, KY)
Pete's RV Center
Customer Care Representative
Pete's RV Center is hiring a full-time, in-office Customer Care Representative for our Business Development Center (BDC) in Florence, KY. In this role, you'll be the friendly first point of contactanswering inbound calls, assisting customers with questions, and scheduling appointments for the right team. If you're professional on the phone, organized, and motivated by goals and incentives, we'd like to meet you.
Handle inbound calls and respond to customer questions with professionalism and care
Schedule, confirm, and manage customer appointments
Enter and update customer information accurately in internal systems
Coordinate with internal teams to route requests and ensure timely follow-up
Support a welcoming, high-energy customer experience
Paid training, clear expectations, and ongoing coaching
Incentives for performance (commission/bonus opportunities)
Consistent, full-time, in-office schedule
Supportive team culture focused on great customer experiences
A goal-driven role where your individual results are recognized
Pete's RV CenterVacancy posted 20 hours ago
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