Federal IT Support Specialist - Tier 2/3 & ServiceNow
Remote Jobs
Remote Jobs is looking for a User Support Specialist responsible for delivering Tier 2 and Tier 3 support services for federal systems. The role involves troubleshooting technical issues while ensuring user satisfaction and compliance with federal SLA requirements. The ideal candidate should possess a Bachelor's degree in Computer Science or related field, have 3-7 years of IT user support experience, and be proficient in using ServiceNow. A Public Trust clearance is mandatory for this position. #J-18808-Ljbffr Remote Jobs
- Job Description Insight Global is seeking an experienced IT Specialist (Tier 2/3) to support a leading asset management firm in New York. This... ...support user setup, onboarding, and access management (ServiceNow/GetIT systems) Configure and deploy new hardware and user...ServicenowNight shift
- Insight Global is seeking an experienced IT Specialist (Tier 2/3) to support a leading asset management firm in New York. In this role, the individual will serve as the primary IT support contact, handling hardware, software, and network issues effectively. Applicants should...Suggested
$24.48 per hour
A leading educational institution in New York is seeking a Part-Time IT Support Assistant to provide tier 2 IT support, troubleshoot software and hardware issues, and assist in technology deployments. The ideal candidate will have a High School Diploma, relevant experience...SuggestedHourly payPart time- NetCov is looking for a Service Desk Specialist II in New York to provide Tier 2 support, resolving technical issues across various platforms. The ideal candidate will manage client IT systems, support documentation, and maintain high customer satisfaction. This full-time...SuggestedFull time
$28 - $30 per hour
...per hour Seeking a proactive and customer-oriented Level 1/2 IT Support Specialist to join our growing IT team. In this role, you will... ...remote desktop support tools and ticketing systems (e.g., ServiceNow, Zendesk, Freshdesk) is a plus. A+ Certification or equivalent...ServicenowHourly payContract workWork at officeRemote work$33.3 - $37.69 per hour
...Title: IT Support Specialist I Location: Midtown Org Unit: Service... ...supervision, delivers first tier phone support while... ...role. Approximately 2 years of phone... ...Prior experience using ServiceNow is strongly preferred.... ...protected by applicable federal, state, or local law....ServicenowWork at officeLocal areaRemote workFlexible hoursNight shiftEarly shift- ...salary and benefits package. IT Support Specialist - REMOTE - Part-Time -... ...Support Specialist to provide Tier 1 service desk support for... ...incidents to appropriate Tier 2, Tier 3, or resolver teams.... ...ticketing or ITSM tools such as ServiceNow or similar platforms....ServicenowTemporary workPart timeRemote work
$33.3 - $37.69 per hour
...Medical College in New York is seeking an IT Support Specialist I for first-tier phone support in Midtown. This role... ...candidate will have a high school diploma, 2 years of phone support experience, and familiarity with ServiceNow and desktop support for both Windows and...ServicenowRemote jobHourly payCasual work$40.92 - $64.62 per hour
...skilled and customer-focused IT End User Support Specialist (L4) to provide advanced... ...before engaging higher-tier support teams. Success in... ...operations. Experience with ServiceNow or enterprise ITSM... ...required under state and federal law #J-18808-Ljbffr Astreya...ServicenowHourly payPermanent employmentFull timeTemporary workWork at officeRemote workFlexible hours- Wb-Engineers-Consultants-4 in New York is seeking a Senior IT Support professional to be the main point of contact for technical user support in a hybrid work environment. The ideal candidate will need to possess strong communication and troubleshooting skills, especially...
$60k - $80k
...Employee Type FT Exempt Required Degree 4 Year Degree Level 2 IT Support Specialist Salary Range: $60,000 - $80,000/year Location: Brooklyn,... ...the perfect fit for you. What You'll Do Provide escalated (Tier 2) technical support across hardware, software, and network...Work at officeNight shiftWeekend workAfternoon shift$33.5 - $53.2 per hour
...position is based in our New York office. The IT Support Specialist will be responsible for providing... ...and duties as assigned. Qualifications 3+ years in a corporate environment. 3+... ...multifunction devices. Experience using ServiceNow to log IT incidents. Network...ServicenowHourly payTemporary workWork at office- ...infrastructure and our end-users. 3+ years React/Next.js; Fluent... ...as Code mastery Apply Now IT Support Specialist Be the foundational technical... ...operations perfectly online. 2+ years internal IT support; MDM... ...Analyst Verify and onboard our top-tier institutional clients. Review...Contract workLocal areaImmediate start
- ...our New York office. We are seeking an IT Support Specialist to join our team. The IT Support... ...and duties as assigned Qualifications 3+ years Corporate Environment 3+ years... ...multifunction devices Experience using ServiceNow to log IT Incidents Network troubleshooting...ServicenowTemporary workWork at office
$45k
...Posted on 06/29/2026 Piccone IT Consulting is looking for a hands‑on IT Support Specialist II to support and... ...escalation point for our Tier 1 team and a trusted technical... ...Serve as the Tier 2 escalation point for tickets... ...Required Qualifications 2-3 years of IT support...Work at officeLocal areaRemote work$65k - $95k
Position Summary: The IT Specialist plays a crucial role in providing IT support across a global Microsoft... ...Management: Provide Tier 1 and Tier 2 IT support for BRG... ...ITSM ticketing system (ServiceNow) to track incidents, requests... ...& Skills: Required: 2-3 years of IT...ServicenowTemporary workFor contractorsWork at officeLocal areaRemote workWorldwideShift work- Career Techniques in New York, NY is seeking an IT Support Analyst to provide Tier 1 and occasional Tier 2 support for end-user devices. This role requires 1-3 years of relevant experience, strong customer service and technical troubleshooting skills. Responsibilities...
$34.06 - $37.36 per hour
...up-to-date inventory of IT assets, including... ...disposal. Procurement Support: work closely with the... ...experience). Experience: 2-3 years of experience in... ...Central, ServiceDesk, ServiceNow, Asset Panda, or similar... ...consult the Office of Federal Contract Compliance Programs...ServicenowHourly payFull timeContract workWork at officeRemote workFlexible hours- ...Job Description Job Description IT Support Specialist - NYC, NY 10001 July 2026 - start date - ongoing assignment Corporate Office... ...pertinent to the location. IT Service Management Utilize ServiceNow to track, update, and resolve incidents and requests for...ServicenowWork at officeLocal area
$45k
Piccone IT Consulting, LLC. in Shrewsbury, PA is seeking an IT Support Specialist II to provide hands-on technical support for clients.... ...resolving complex issues, mentoring Tier 1 technicians, and managing... ...The ideal candidate will have 2-3 years of experience, strong troubleshooting...- Role Overview The Help Desk Support Specialist is a member of the IT Infrastructure Team that... ...delivers, operates and controls Tier I and Tier II services... ...organization and ServiceNow experience is a plus. Requirements... ...school diploma or GED 2-3 years of experience handling...Servicenow
- Veriipro is seeking an IT Support Specialist in New York, NY. The role involves managing L1 incidents and service requests, providing first-... ...role. The position requires familiarity with ITSM tools like ServiceNow and a strong understanding of IT infrastructure. Join a...Servicenow
- Vertiv is seeking an IT End User Services Analyst to provide foundational technical support for users in the United States. Responsibilities include handling service... ...support. Ability to manage IT tickets and familiarity with ServiceNow are advantageous. #J-18808-Ljbffr VertivServicenow
- Energy Jobline ZR is seeking an experienced Systems Infrastructure Technician (Level 2/3) for a 4-month engagement in New York City. This role will focus on server builds, hardware installations, and systems administration activities, primarily onsite with limited remote...Full timeRemote workMonday to Friday
$80k - $115k
...mission. About the Role We're looking for an IT Support Specialist to join our team as a trusted onsite IT... ..., and company events. Requirements 1–3 years of experience in IT support,... ...any other characteristic protected by federal, state or local laws. Please note that...Work at officeLocal areaRelocationShift work$35 per hour
...JAMF, LanDesk, DeployStudio, Deep Freeze) Support and assist employees using AV systems , both... ...-users Respond to support requests in the IT Helpdesk both in person and via a... ...inventory for hardware and software Requirements 2-3+ years of experience in IT support roles...Remote work- ...Overview IT SITE SUPPORT SPECIALIST Location: Coudersport or St. Marys, PA, US Duration: 6 month project based role Role overview We are seeking a... ...disruption during hardware deployments. Qualifications Requirements 2–3 years of experience in IT support, site support, or a...Work at officeRemote work
$19.22 - $30.35 per hour
## IT Support Specialist IIApplylocations: New York, NYtime type: Full timeposted on: Posted Todaytime... ...-year college or technical school and 3 to 5 years’ related experience and/or... ...time, or other ancillary benefits required under state and federal law #J-18808-Ljbffr...Hourly payFull timeTemporary workWork at officeRemote workFlexible hours$38 - $40 per hour
Stefanini, Inc is looking for an IT Specialist II in New York, NY. The role focuses on providing IT support for manufacturing, managing incidents and changes, and maintaining... ...in hardware and service management tools like ServiceNow. The position offers a pay range of $38.00 - $...ServicenowHourly pay- ...Description: The Hardware Technician (IT Field Support Specialist 2) provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment. Conducts sites surveys; assesses and documents current...Remote work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Federal IT Support Specialist - Tier 2/3 & ServiceNow. Be the first to apply!
- IT technician New York, NY
- computer operator New York, NY
- IT specialist (customer support) New York, NY
- executive IT support specialist New York, NY
- it technical specialist New York, NY
- field IT technician New York, NY
- senior IT support specialist New York, NY
- entry level IT support specialist New York, NY
- IT specialist New York, NY
- IT support specialist New York, NY


