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Federal IT Support Specialist - Tier 2/3 & ServiceNow

Remote Jobs

Remote Jobs is looking for a User Support Specialist responsible for delivering Tier 2 and Tier 3 support services for federal systems. The role involves troubleshooting technical issues while ensuring user satisfaction and compliance with federal SLA requirements. The ideal candidate should possess a Bachelor's degree in Computer Science or related field, have 3-7 years of IT user support experience, and be proficient in using ServiceNow. A Public Trust clearance is mandatory for this position. #J-18808-Ljbffr Remote Jobs

Vacancy posted 1 day ago
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