Full-Time Medical Administrative Assistant

Job Description

Job Description

Benefits:

• 401(k)
• Health insurance
• Paid time off

Medical Administrative Assistant Atlas Behavioral Health – Norwood, MA
Full-Time | Monday–Friday, 9:00 AM–5:00 PM
$25–$28/hour, based on experience
Benefits include medical insurance, dental insurance, and 401(k)

Atlas Behavioral Health is a growing outpatient psychiatric practice in Norwood, MA. We are looking for a friendly, dependable, and highly organized Medical Administrative Assistant to join our team.

This position is primarily focused on supporting the day-to-day administrative needs of our practice and providing an excellent experience for our patients. For candidates who are interested, there is also an opportunity to be trained as a Transcranial Magnetic Stimulation (TMS) Technician. TMS responsibilities are not required for this position, and no prior TMS experience is necessary.

Experience in healthcare, medical billing, or insurance is helpful, but not required.

What You'll Do
Medical Office & Administrative Support

• Answer incoming phone calls and assist patients with questions
• Schedule and manage patient appointments
• Assist with new patient intake and registration
• Verify insurance eligibility and benefits
• Communicate with insurance companies as needed
• Assist with prior authorizations and insurance-related tasks
• Maintain accurate patient demographic and insurance information
• Assist with basic billing and claims-related tasks
• Manage incoming documents, messages, and general office workflow
• Provide administrative support to providers and practice management
• Maintain patient confidentiality and follow HIPAA requirements

Optional TMS Training
Candidates who are interested may also have the opportunity to receive training to work as a TMS Technician within the practice. This may include:

• Preparing patients and equipment for TMS treatment sessions
• Administering treatments according to established protocols and under clinical supervision
• Monitoring patients during treatment
• Documenting treatment sessions
• Coordinating TMS appointments and treatment schedules

TMS training and responsibilities are optional and are not a requirement for the position.

Who We're Looking For
Our ideal candidate is someone who is:

• Friendly, professional, and comfortable interacting with patients
• Highly organized and detail-oriented
• Reliable and punctual
• Comfortable answering phones and communicating with patients throughout the day
• Able to multitask and prioritize in a busy office
• Comfortable learning new technology and software
• Compassionate and professional when working with individuals receiving mental health treatment
• Willing to learn and take initiative
• Comfortable working as part of a small, collaborative team

Preferred Experience
Experience in a medical office, behavioral health practice, medical billing, insurance verification, prior authorizations, or patient scheduling is preferred, but not required. We are willing to train the right candidate.

Schedule & Compensation
This is a full-time, in-person position at our Norwood, MA office.

Schedule: Monday–Friday, 9:00 AM–5:00 PM
Pay: $25–$28/hour, depending on experience

Benefits
Full-time employees are eligible for:

• Medical insurance
• Dental insurance
• 401(k) retirement plan
• Paid Time Off

About Atlas Behavioral Health
Atlas Behavioral Health is an outpatient psychiatric practice providing comprehensive mental health care for adults, including medication management, psychotherapy, and Transcranial Magnetic Stimulation (TMS).

We are a small, growing practice and are looking for someone who wants to become an important part of our team. The right candidate will be dependable, adaptable, willing to learn, and ready to help keep our office running smoothly while providing a welcoming experience for our patients.