Administrative Clerk

Educational Requirements: High School diploma or equivalent required; BA/BS degree preferred. 1-3 years of administrative clerk experience, with a strong preference for experience in the mental health and substance abuse fields. Must have excellent oral and written communication skills. Major Duties and Responsibilities: Receive and answer phone calls professionally, providing basic information about the treatment program and facilities. Maintain confidentiality of sensitive information. Send and receive emails and faxes. Greet clients professionally, ensuring good customer service. Perform data entry using Excel, Word, and PowerPoint. Maintain filing systems. Track reimbursements and office expenditures; reconcile reports. Compose letters and manage internal and external communications. Operate modern office equipment with proficiency in computer applications. Demonstrate excellent people skills: friendly, compassionate, understanding client difficulties. Handle multiple tasks and manage high stress levels effectively. Communicate with clients, employees, and others to answer questions, address complaints, and assist with the intake process. Participate in special projects as assigned by your supervisor, including intake processes for PGIC, INC., D-Pom, LLC, and others. Other Position Characteristics: This position requires constant mental alertness, attention to detail, and a high degree of accuracy. An administrative clerk enhances company efficiency by providing support to staff. Good time management and organizational skills are essential. #J-18808-Ljbffr