Travel & Logistics Administrator

Job Description

Job Description

Job Title: Travel & Logistics Administrator

Employment Type: Full-Time, 40 hours/week

Reports to: Logistics Manager

FLSA Status: Exempt

Position Type: In-person

Who We Are

SurgeU is a mission-driven parent company overseeing a family of brands, including Life Surge, focused on faith-based business education and empowerment. One of the fastest-growing organizations in the country, Life Surge/SurgeU exists to inspire, train, and equip people to build their personal impact in ways that glorify God. By producing 30+ annual events and providing financial education to thousands around the nation, we do just that.

We are a team of experienced professionals who are passionate about helping people learn, grow, and connect so they may live more enriched lives. Our culture is one where we celebrate each other, individually and as a team. We look to acknowledge and reward our star performers. Let your light shine in our company!

Opportunity:

We are seeking a highly organized and detail-oriented Travel & Logistics Administrator to join our team. This individual will play a crucial role in supporting the logistics department by managing administrative tasks, reconciling receipts, booking travel and providing support to logistics coordinators and other department members. The Travel & Logistics Administrator will also be responsible for assisting with any other tasks as assigned by the Logistics Director. The ideal candidate will have excellent communication skills, the ability to multitask, and a proactive approach to problem-solving.

Responsibilities: 

• Provide day-to-day administrative support to the logistics department. 
• Assist logistics coordinators with scheduling, tracking, and maintaining logistics schedules and shipments. 
• Manage and organize logistics-related documents, ensuring accuracy and timely completion. 
• Answer phone calls, emails, and other communications related to logistics operations. 
• Maintain and update records in logistics management systems. 
• Ensure accuracy of receipts from vendors, suppliers, and partners. 
• Perform reconciliation of invoices, purchase orders, and shipment receipts. 
• Investigate and resolve discrepancies between receipts and invoices. 
• Coordinate with accounting and finance departments to ensure timely processing of receipts and payments. 
• Track expenses in excel and Notion and expense sheets 
• Provide logistical assistance to the logistics coordinators and department staff as needed. 
• Coordinate with our 3rd party booking platform to research, best options for hotels
• Manage room night booking for corporate office staff traveling to events.
• Supporting the Event & Talent team with hotel bookings.
• Assist the Travel & Logistics Director with special projects and random tasks as deemed necessary. 
• Take on additional responsibilities or assignments based on departmental needs and priorities. 
• Collaborate with various teams and departments to ensure smooth operations and continuous improvement in logistics processes.

Qualifications:

• High School Diploma or equivalent; a degree in logistics, business administration, or a related field is a plus. 
• Proven experience in an administrative or support role. 
• Strong attention to detail and ability to manage multiple tasks simultaneously. 
• Excellent organizational and time-management skills. 
• Strong communication skills (written and verbal). 
• Proficient in Microsoft Office Suite (Excel, Word, Outlook). 
• Ability to work independently and collaborate effectively within a team environment. 
• Strong negotiation skills in sales

Preferred Qualifications: 

• Knowledge of Notion Project Management Software and/or Asana
• Experience Booking Hotel room nights, ballroom spaces, events
• 3 plus years of experience in coordinating events

Job Benefits: 

• Health, Dental, Vision, Life, Holiday, and Paid Time Off. 
• Non-corporate, casual, entrepreneurial, comfortable, fun, and proactive work environment. 
• High-level performers, disciplined, and self-motivated people will do very well in this environment.

Life Surge/SurgeU is an Equal Opportunity Employer. We value diversity and seek to empower each individual while supporting the many perspectives, skills, and experiences within our workforce. All employment is decided based on qualifications, merit, and business needs.