Patient Care Coordinator

Pride Health is hiring a Patient Care Coordinator to support our client's medical facility based in Fayetteville, NC 28314. This is a 6+ month assignment (Possibility of extension or conversion) opportunity and a great way to start working with a top-tier healthcare organization! Job Details: Job Name: Patient Care Coordinator Location: Fayetteville, NC 28314 Duration: 6+ months Contract (Possibilities of extension or conversion)) Payrate: $18/hr -$20/hr. on w2/Pay Rate is based on experience and educational qualifications. Schedule: Business Hours- Mon- Fri Job Responsibilities: Greet/check-in & check-out and direct patients and visitors. Schedule appointments, update patient information in practice management system and provide information to patients. Process payments and handle patient complaints. Ability to build and maintain rapport with all referral sources. Ability to multi-task and work in a fast-paced environment Organizes workflow and appointment by reading and routing correspondence, collecting customer information, and managing assignments. Completes requests by always greeting all clients & patients with courteous and respectful interactions, on the phone, via email or portal interaction, and answering or referring all inquiries as appropriate team member. Maintains patient confidence and protects operations by always keeping information confidential in compliance with all HIPAA rules and regulations. Ability to de-escalate dissatisfied patients and offering patient assistance and support as needed. Secures information by completing all necessary actions required within the assigned system and established procedures. Provides all historical reference required by utilizing filing and retrieval systems. • Contributes to team effort by accomplishing all related tasks as needed. Always provides superior customer service excellence. Remains flexible on behalf of the position and the team Ability to interact both positively and professionally through multiple departments within the practice. Ability to work both independently as well as within a team environment. All other duties as assigned. #PHCUHGClinical $250 Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors. About Pride Health Pride Health is Pride Global's healthcare staffing branch, providing recruitment solutions for healthcare professionals and the industry at large since 2010. As a minority-owned business that delivers exceptional service to its clients and candidates by capitalizing on diverse recruiting, account management, and staffing backgrounds, Pride Health's expert team provides tailored and swift sourcing solutions to help connect healthcare talent with their dream jobs. Our personalized approach within the industry shines through as we continue cultivating honest and open relationships with our network of healthcare professionals, creating an unparalleled environment of trust and loyalty. Equal Employment Opportunity Statement As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. #PHC

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For workers in the United States, PrideGlobal and it's affiliates offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, pet insurance and employee discounts with preferred vendors. Equal Employment Opportunity PrideGlobal and it's affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Fair Chance Employment PrideGlobal and it's affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances. Accommodations We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us. Only applicable for San Francisco Candidates : Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation. Only applicable for Kentucky positions: For this type of employment, state law requires a criminal record check as a condition of employment. This applies to direct care staff (Examples: RN, LPN, Nurse Aides, Therapists) referred to Kentucky nursing facilities, assisted living communities, or long-term care facilities, in accordance with KRS 216.793. Pride Global