Management and Program Analyst (Staff Assistant)

Summary

WHAT IS HEADQUARTERS?

A description of the business units can be found at:

• Position(s) are to be filled in the following area(s):
  • HQ - Office of the Commissioner - Chief of Staff

REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS

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Duties

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The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

• The incumbent serves as principal staff assistant and primary point of contact for the assigned executive office, independently managing a broad range of administrative and executive support functions involving sensitive and confidential matters.
• The incumbent exercises delegated authority in controlling and coordinating the executive's calendar, evaluating requests for meetings and engagements, and ensuring alignment of the executive's time with organizational priorities.
• The incumbent researches and resolves issues not requiring direct executive action and ensures appropriate disposition of requests.
• The incumbent manages internal and external communications, screens calls and correspondence, and reviews incoming and outgoing materials for accuracy, clarity, and compliance with established policies and protocols.
• The incumbent prepares and coordinates executive briefing materials, ensures appropriate review and clearance, attends meetings as required, prepares summaries of discussions and decisions, and tracks follow-up actions to ensure completion of commitments.

Requirements

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Conditions of employment

• Probationary Period - All newly appointed employees to the competitive (or excepted) service are subject to a probationary (or trial) period. During this time, your performance, conduct, and suitability for continued employment will be evaluated. You will not automatically convert to permanent status at the end of the probationary (or trial) period. Your supervisor must affirmatively determine that continued employment is in the best interest of the Federal service. If no certification is made before the probationary (or trial) period ends, your appointment will be terminated. You are encouraged to actively engage with your supervisor, seek feedback, and understand role expectations. Additional guidance and support will be provided during onboarding.
• Government Credit Card - Obtain and use a Government-issued charge card for business-related travel.

Key Eligibility Requirements:

• U.S Citizenship - Must be a U.S. Citizen or National and provide proof of U.S. Citizenship.
• Selective Service Registration - Males born after December 31, 1959 are required to be registered with the Selective Service System or prove they are exempt from having to do so.
• Personal Identity Verification (PIV) - Must provide 2 forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. These documents must be unexpired original or certified copies .

ADDITIONAL REQUIREMENTS SHOWN IN QUALIFICATIONS OR ADDTIONAL INFORMATION SECTIONS

Qualifications

Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume.

You must meet the following requirements by the closing date of this announcement.

SPECIALIZED EXPERIENCE GS-13: To be eligible for this position at this grade level, you must have at least one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service.

Specialized experience for this position includes:

• Demonstrated highly proficient skills in Tableau, Excel, PowerPoint, and other automated tools, systems, and applications to create reports, implement concepts, and apply standard operating procedures in support of organizational processes and operational requirements.
• Performed sensitive and confidential administrative support work and independently planned, coordinated, and executed written correspondence, senior leader calendar management, travel coordination, procurement activities, and records management functions in accordance with organizational procedures and established guidelines.
• Researched and evaluated alternative approaches by analyzing competing priorities, available resources, and organizational constraints, and developed briefings and decision-support documents for senior leaders that synthesized complex information from multiple sources and presented clear, actionable recommendations.
• Applied sound judgment in professional settings to assess complex situations, support informed decision-making, and implement modifications to address operational and organizational requirements.
• Demonstrated highly proficient oral and written communication skills by providing authoritative guidance, coordinating comprehensive presentations, and developing and recommending administrative procedures and change-management initiatives to improve organizational performance and operational effectiveness.
• Coordinated initiatives across organizational and functional areas by aligning organizational objectives, implementing process improvements, and supporting operational activities that enhanced efficiency and program outcomes.

MINIMUM AGE REQUIREMENT : Minimum age for federal employment is 18 years old, or at least 16 years old and have: Graduated from high school or been awarded a certificate equivalent to graduating from high school; or Completed a formal vocational training program; or Received a statement from school authorities agreeing with your preference for employment rather than continuing your education.

For more information on qualifications please refer to OPM's Qualifications Standards .

Education

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.

We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).

Additional information

• In the event that a building is closed due to rent management, new hires may be placed in a local commuting location.
• Additional jobs may be filled from this announcement or any other source to fill these vacancies.
• Alternative work schedule, staggered work hours may be available.
• Salary: General Schedule (GS) Locality Pay tables may be found under Salaries & Wages.

Key Suitability Requirements:

• Prior IRS Employment - Former employees will be subject to a screening of their prior performance and conduct with the Service. The Taxpayer First Act of 2019, 26 U.S. Code 7804, prohibits the IRS from rehiring certain former employees who were removed from service.
• Tax Check - Must undergo a review of income tax verification. To check the status of your tax record go to: ( If you are not in compliance, you will be determined unsuitable for employment with IRS.
• Fingerprint/Criminal History Check - This position requires that the successful candidate undergo personnel vetting, which includes a background investigation and enrollment upon onboarding into "Continuous Vetting." Enrollment in Continuous Vetting will result in automated record checks being conducted throughout one's employment with Treasury. The successful candidate will also be enrolled into FBI's Rap Back service, which will allow Treasury to receive notification from the FBI of criminal matters (e.g., arrests, charges, convictions) involving enrolled individuals in near real-time. For more information regarding your rights refer to Noncriminal Justice Applicant's Privacy Rights - FBI, FD-258 Privacy Act Statement - FBI, and SEAD-3-Reporting-U.pdf (dni.gov).
• This announcement will establish an inventory of applicants. This inventory will be used to fill vacancies in the locations listed and additional vacancies as they become available for the next 6 months contingent upon funding and space requirements.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.