Workforce Development Manager

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Are you ready to embark on a new career endeavor?

Join The Doe Fund on our mission to break the cycles of homelessness, addiction, and criminal recidivism by providing holistic services, housing, and work opportunities to the under-served populations including the formerly homeless and incarcerated, disconnected youth, veterans, and people living with AIDS. Our flagship transitional work program-- Ready, Willing & Able-- integrates paid work, occupational training, and holistic supportive services to facilitate an individual's return to mainstream society.

We offer a competitive salary with comprehensive benefits including medical and dental coverage, paid participation in a retirement plan, sick and vacation leave, discount gym memberships, paid holidays, and more.

We are currently hiring a Workforce Development Manager. The Workforce Development Manager is responsible for seeing clients through the last 5 months of the RWA program as well as maintaining contact with their graduate caseload for 12 months after graduation.

Teaching & Coaching

• Career Success Strategies Instructor
  • Coordinates class rosters with various departments
  • Maintains student/participant case notes in the database, records program data, and other statistical records as needed, including, but not limited to:
    • Daily and weekly attendance tracking
  • Facilitate CSS (Career Success Strategies) class
• Meet regularly with an assigned caseload of trainees to deliver one-on-one coaching in:
  • Resume Preparation
  • Interview preparation and practice
  • Difficult questions and employment gaps
  • Ongoing job search efforts

Job Development

• Conduct extensive outreach to potential employers to market trainees and increase the pool of employers, increase job bank listings, and develop new job orders
• Maintain regular contact with employers to monitor employment satisfaction and to suggest accommodation of requirements for hard-to-fill positions
• Maintain up-to-date records on employer outreach efforts for tracking and follow-up

Graduate Follow-up

• Provide comprehensive graduate case management for a caseload of approximately 30 trainees including chart documentation, individual sessions, and group facilitation
• Provide service coordination and referrals to meet Doe Fund Graduate needs, both internal to The Doe Fund as well as external if necessary
• Monitor and provide support to maximize retention outcomes related to employment, housing, and sobriety
• Assist in the development of career advancement opportunities

Administrative

• CSS Curriculum Maintenance (in conjunction with department leadership)
  • Remains current in all CSS curricula and teaching techniques
  • Conducts a bi-annual review of all CSS Curricula
• Data Management
  • Ensure that WFD data is being updated/entered correctly in spreadsheets and the Client Tracking Database (CTDB)
    • WFD Contact hours
    • Job Search (CTDB)
    • CSS (Attendance Spreadsheet & CTDB)
    • Direct vs. Indirect in CTDB
    • Employment & Housing
    • Milestones & Retention
    • 30-day waiting list and earning supplement list
    • Any other data to be entered into spreadsheets and CTDB as necessary
  • Pull CTDB reports monthly and ensure all CSS attendance and data is correct and up to date
  • CD/GS data admin point person to work in conjunction with Workforce Development Research and Data Analysis Associate along with Associate Director of Workforce Development
• Facilitates monthly Workforce Development orientations as needed
• Aid in facilitating monthly mock interviewing evenings with corporate partners in conjunction with the Director of Workforce Development
• Performs other duties related to the goals of the Workforce Development department as assigned

Supervisory

• Supervision
  • Helps supervise and train Workforce Development Instructors
  • Conducts weekly supervision with each position above

Qualifications:

• Commitment to The Doe Fund's mission, purpose, and values
• Bachelor's degree required
• Minimum of 2 years of experience teaching adults in non-traditional settings or workforce development-related work
• Exceptional organizational skills with the ability to manage several projects simultaneously, set priorities, and meet demanding deadlines within a fast-paced environment
• Excellent written, verbal, and presentation skills and the proven ability to synthesize and accurately present relevant information required
• Excellent analytical and interpersonal skills
• "Out of the box" thinking is crucial
• Ability to adapt to and work effectively within a variety of situations and with various individuals and groups
• High energy level and enthusiasm for the position
• Must have the ability to work both independently and in a team setting
• Must possess and exhibit a level of confidence in themselves and his/her work, but be able to take direction and criticism professionally
• Ability to achieve results and complete assignments promptly utilizing Google platforms and Microsoft Office programs
• Must be able to teach 2 evenings per week from 6-8 PM
• Must be willing to travel to all residential facilities (Bushwick, Bedford-Stuyvesant, Harlem)

Interested?

Submit your application for review.

Before you go, we want to assure you that we are committed to building a diverse and inclusive workplace reflective of individuals who share our mission and who want to join us in working on the cutting-edge of important social issues.


We are an equal opportunity employer and we highly encourage applications from candidates regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.