Office Manager
SA Recycling
Are you ambitious, strive for excellence, have a desire to be the best, and have a competitive nature? If so, SA Recycling has the opportunity for you. We are seeking an energetic and highly organized individual to join our team as an Office Manager. In this role you will be expected to provide administrative support to the General Manager (GM) while working independently and with little to no supervision. As the Office Manager, you will be responsible for overseeing all aspects of office operations, ensuring the smooth running of the yard’s daily activities. This is a key role within our organization and requires exceptional organizational, administrative, and leadership skills. SA Recycling offers professional growth opportunities, a lucrative compensation and bonus structure with a benefits package that includes full health care coverage including dental, vision, and disability plans; a 401k with a company match; paid vacations and holidays. This position may require you to work intermittently outside in varying weather conditions, and SA Recycling strictly adheres to all Metals Recycling Business Health, Safety, and Environmental standards. SA Recycling offers: Competitive Pay Eligible for Safety and Performance Bonuses Comprehensive benefits including affordable medical options, dental and vision care 401k with a Company Match Weekly Pay Responsibilities of an Office Manager: Resolve customer complaints, and answer customers' questions regarding policies and procedures. Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems. Provide employees with guidance in handling difficult or complex problems, and in resolving escalated complaints or disputes. Implement corporate and departmental policies, procedures, and service standards in conjunction with management. Discuss job performance problems with employees in order to identify causes and issues, and to work on resolving problems. Train and instruct employees in job duties and company policies, or arrange for training to be provided. Evaluate employees' job performance and conformance to regulations, and recommend appropriate personnel action. Review records and reports pertaining to activities such as production, payroll, and shipping in order to verify details, monitor work activities, and evaluate performance Recruit, interview, and select employees Clean up work area at the end of shift Keep work areas neat and orderly Regular attendance and punctuality are essential job functions Organizing materials to have more effective use of space Dispose of various waste materials in the appropriate manner Inspection to ensure cleanup is completed Effective housekeeping in workplace area is an ongoing operation for safety and better hygienic conditions for all team members. Perform all other duties as assigned Qualifications: High School diploma or GED preferred Five plus years’ experience leading teams and managing office functions in the scrap metal, heavy industry, construction, or related industry. Ability to work in a fast-paced, non-stop environment while providing excellent customer service and the ability to handle multiple projects. Excellent verbal and written communication, organizational and time management skills. Mathematical and problem-solving skills. Intermediate understanding of Microsoft Office, and the ability to learn industry specific software. Bilingual (English & Spanish) language skills a plus. Physical Requirements: Work Environment: Office with occasional visits through the scrap metal facility. Equipment & Tools: Office with occasional need for PPE Physical Demand Level: Light Work Capacity: Office Manager Work Capacity Sensory Demands: Hearing, Vision, Touch, Smell Hand movements: Repetitive motions, gripping An offer of employment by SA Recycling is contingent on the satisfactory completion of a post-offer drug screen, physical exam, and background check with a credit check (if position specified). All US applicants must be 18 years of age or older. #J-18808-Ljbffr
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