Strategic Customer Executive

About Motorq Motorq is the leading connected vehicle intelligence platform, processing over 5 million trip miles and 500 million data points per day. We aggregate data directly from automotive OEM APIs — no hardware required — and deliver it as structured insights and automated workflows to fleet operators, lenders, rental companies, and automotive partners. Headquartered in the SF Bay Area with offices in Chennai, Bengaluru, and Seattle, Motorq has raised a $40M+ Series B and is growing rapidly across new geographies and use cases. We're part of the Stanford StartX community and deeply partnered with leading automotive OEMs including GM, Ford, Toyota, Stellantis, Volkswagen, Hyundai, Volvo, Tesla, Mercedes-Benz, Audi, and Rivian. The Role Motorq's most strategic customers — large enterprise fleets, fleet management companies, and mobility operators — represent both our greatest source of current revenue and our largest opportunity for growth. The Strategic Customer Executive (SCE) exists to fully unlock that opportunity. Reporting to the SVP & GM of Strategic Accounts, the SCE is a senior sales and general‑management role. You will own a portfolio of Motorq's most important customer relationships end to end — driving expansion revenue, deepening product adoption across the full Motorq suite, and acting as a general manager for your accounts. This means mastering every dimension of what Motorq offers — our AI‑powered fleet portal, agentic workflows, LLM‑driven insight engines, APIs, data streams, and analytics capabilities — and translating that into tangible, measurable value for the customers who matter most. AI is central to where Motorq is headed. The SCE will be expected to deeply understand Motorq's evolving AI product layer — including autonomous agent workflows, AI‑powered vehicle recovery, fuel recapture, safety insights, and end‑of‑life intelligence — and to champion these capabilities with customers as a genuine competitive differentiator. This is not a traditional account management role. It requires the strategic instincts of a senior enterprise seller, the operational depth of a general manager, and the technical curiosity to become a genuine expert in connected vehicle intelligence and applied AI. What You’ll Do Own a portfolio of Motorq's most strategic enterprise accounts — accountable for retention, expansion revenue, and overall customer health. Drive growth within existing accounts by identifying expansion opportunities across Motorq's full product portfolio: AI‑powered fleet portal, APIs, data streams, and analytics. Develop and execute account plans that map customer business goals to Motorq capabilities, building multi‑year roadmaps for value delivery and revenue growth. Build and maintain deep executive relationships across each account — becoming a trusted advisor to fleet operators, VPs, and C‑suite stakeholders. Develop mastery of the entire Motorq product suite and stay ahead of new capabilities, so you can proactively bring customers the next opportunity before they ask. Orchestrate internal resources — Product, Engineering, Customer Success, and Leadership — to deliver on commitments and resolve escalations quickly. Lead QBRs, business reviews, and strategic planning sessions that demonstrate ROI and shape the customer's long‑term vision for connected vehicle intelligence. Partner with the SVP & GM to develop the playbook, processes, and coverage model for the Strategic Accounts segment as it scales. Feed customer insight back into Motorq's product roadmap — you will know what our most important customers need before anyone else does. Who You Are A strategic seller and general manager — you think in terms of customer business outcomes, not just deals, and you take personal ownership of the performance of your accounts. Deeply curious about technology — you go beyond surface‑level product knowledge and invest in genuinely understanding how Motorq's platform works and how it creates value. A relationship architect — you build trust at every level of a customer organization, from technical teams to the boardroom, and you invest in those relationships for the long haul. Commercially sharp — you identify expansion opportunities early, build the business case, and close them with the same rigor as a net‑new deal. Operationally strong — you keep complex multi‑stakeholder accounts running smoothly, manage open issues with urgency, and never let things fall through the cracks. A collaborative force — you know how to bring Motorq's full team to bear on a customer challenge and earn the trust of internal partners across functions. Qualifications 7+ years of enterprise customer‑facing experience in a senior sales, strategic accounts, or general management capacity at a B2B SaaS company. Demonstrated track record of growing revenue within large enterprise accounts through expansion, upsell, and multi‑product adoption. Experience managing complex, technical customer relationships — comfortable working alongside engineering, data, and operations teams on both sides. Background in fleet management, mobility, automotive, logistics, or connected vehicle industries is a strong plus. Familiarity with APIs, data platforms, and technical product suites — you don't need to be an engineer, but you need to be technically fluent. Experience with AI‑powered or agentic products — including LLMs, autonomous workflow tools, or AI‑driven analytics — is a strong plus. Familiarity with the current landscape of agentic AI applications and how they are being adopted in enterprise fleet or mobility environments is highly valued. Strong executive presence and communication skills — able to present to C‑suite audiences and lead strategic conversations at the highest levels. CRM discipline (Salesforce or equivalent) and comfort with data‑driven account management. Logistics Full‑time role, remote‑first. Hybrid if based in the SF Bay Area. Travel approximately 5–7 business days per month to customer sites and the SF Bay Area. Compensation & Benefits Base salary: $150,000–$200,000 per year. On‑target earnings (OTE): $300,000–$400,000 — uncapped. Top performers earn above range. Equity participation. Full benefits: medical, dental, vision, 401(k), paid parental leave. #J-18808-Ljbffr