Strategic Customer Success Manager
$147.15kRemote Jobs
Employer Industry: IoT Solutions and Connected Operations Why consider this job opportunity Salary up to $147,150 Opportunity for career advancement and growth within a hyper‑growth company Flexible remote working options available Collaborative work environment with a focus on customer success Chance to work with leading‑edge IoT technology that impacts various industries Supportive team culture that celebrates achievements and fosters personal development What to Expect (Job Responsibilities) Collaborate with large Fleet customers to understand challenges and advise on leveraging the IoT platform Develop joint success plans with customers outlining objectives, metrics, and timelines Conduct executive business reviews to assess past successes and align on future goals Facilitate workshops to analyze current operations and recommend workflow enhancements Partner with cross‑functional teams to drive progress on customer requests and serve as a mentor What is Required (Qualifications) 6+ years of experience in a senior Customer Success, account management, or strategic consulting role Experience supporting Enterprise SaaS and/or Fortune 500 companies Strong priority management skills and high emotional intelligence Proven problem‑solving skills with a solutions‑oriented approach Bachelor's degree from a 4‑year institution How to Stand Out (Preferred Qualifications) Experience serving and supporting large‑scale business solutions at Fortune 500 companies Strong bias for action and ability to thrive in an unstructured, fast‑paced environment Proven ability to build trust and communicate effectively with diverse stakeholders #IoTSolutions #CustomerSuccess #RemoteWork #CareerGrowth #InnovativeTechnology We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer. #J-18808-Ljbffr Remote Jobs
$78.8k - $131.3k
...enjoy collaborating cross-functionally to deliver on common goalsAbout the Role:We’re looking for a highly strategic and relationship-driven Customer Success Manager to join our team at a pivotal moment in our AI transformation. In this role, you’ll manage a small...SuggestedFull timeLocal areaImmediate startFlexible hours$160k - $175k
New York / AtlantaDivisions - Customer Success /Full-Time /HybridWho are we?Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications... ...since 2008.SummarySmarsh is seeking a Strategic Senior Customer Success Manager to join our...SuggestedFull timeLocal area- ...contractors build with confidence. If we're successful, we'll make it easier and faster to... ...2021, we've grown to thousands of customers and tens of millions in ARR, making... ...up-market, we're looking for a Strategic Customer Success Manager to own our largest and most complex...SuggestedFor contractorsWork at officeRemote workFlexible hours3 days per week
Miter
New York, NY2 days ago - ...About the Role As a Strategic CSM on the Federal Accounts team, you are Handshake's most senior customer-facing partner, responsible for owning the full success lifecycle of our most complex government... .... Federal Relationship Management: Build and maintain deep...SuggestedFull timeWork at officeRemote workFlexible hours
- A dynamic tech company in the United States is seeking a Customer Success Manager to enhance customer relationships. This role involves leading onboarding for strategic accounts and developing a deep understanding of customer objectives. The ideal candidate has over 4 years...SuggestedRemote job
- United States Digital Space LLC invites applications for an Account Manager position focused on client relationships, service excellence... ...CRM experience are essential. The role demands responsiveness, strategic thinking and the ability to handle multiple priorities in a...
- Cardata is seeking a Senior Customer Success Manager for a remote-first role with travel 2-3 times a year. You will own a portfolio of strategic accounts, drive value, onboarding, and renewals, collaborating with Product, Sales, Operations, and Support to deliver outcomes...Remote work
$85k - $90k
...practices as they work to comply with critical, ongoing healthcare compliance requirements. Role We’re looking for a Strategic Customer Success Manager who thrives in a high-impact role, loves building deep relationships with clients, and is motivated by helping...Full timeRemote work$110k - $130k
...locations, Vultr is trusted by hundreds of thousands of active customers across 185 countries for its flexible, scalable, global... ...Vultr Vultr is seeking a highly skilled and experienced Strategic Customer Success Manager to serve as the customer’s strategic advisor, ensuring...Work at officeImmediate startRemote workFlexible hours- G2 is seeking a Senior Customer Success Manager to drive adoption and business outcomes for our commercial customers in the United States. You will act as a strategic advisor, managing cross-functional relationships and guiding renewal and expansion efforts as part of a...Remote work
- A leading technology firm in the United States seeks a Customer Success Manager to build strategic relationships with customers. You will drive customer satisfaction, enhance retention, and forecast renewals while maximizing product adoption. Ideal candidates will have...Remote jobFlexible hours
- ...support to patients across an expansive array of specialties, in all 50 states. About the Role: OpenLoop is hiring a Strategic Customer Success Manager to join our team remotely or at our HQ in Des Moines, IA. This is a Principal-level role owning our most...Remote workFlexible hours
$100k
...enterprise clients. We're introducing a Customer Success function for the first time — built as... ...combining deep enterprise Account Management with the rigor of modern Customer Success... ...Silicon Valley CSM playbook. This is strategic, high-touch client partnership with structure...Contract work- United States Digital Space LLC is seeking a Customer Success Manager to guide a portfolio of customers from onboarding to renewal, ensuring... ...from the company's SaaS and data services. You will build strategic relationships, develop success plans, monitor adoption, and...
- the company is seeking a Manager, Customer Success - Strategic Segment to lead a high-impact team of Customer Success Managers overseeing our largest, most complex agent customers across a multi-product portfolio including Showcase, the Pro, and Follow Up Boss. You will...Remote job
- ...States Digital Space LLC is seeking a Director of Customer Success to lead a team of Customer Success Managers and Account Coordinators in delivering value for... ...exceptional service, with opportunities for upselling, strategic collaboration with healthcare executives, and...
- the company in the United States is seeking a Staff Strategic Customer Success Manager to serve as a trusted strategic advisor and technical partner to our largest enterprise customers, guiding them from deployment through long-term adoption and value realization. You...
$10k
...the outcome. The median Ramp customer saves 5% and grows revenue 16... ...shape how companies move and manage billions, Ramp is the place... ...platform in America. Our Customer Success team is the driving force... ...looking for a Head of Enterprise & Strategic Success to lead our Customer...Full timeWork at officeHome officeRelocation packageFlexible hours- Upwind Security, Inc. is seeking a Customer Success Manager (CSM) to strategically manage customer relationships and drive business value. This role focuses on ensuring customer retention and growth, aligning customer outcomes with Upwind's platform capabilities. Your responsibilities...
- Carrot, the leading fertility and family care platform, is seeking a Customer Success Executive to support strategic enterprise customers in the United States. You will serve as a trusted advisor to HR benefits leaders, promote retention, boost member engagement, and ensure...
- Engagement Director, Strategic ClientsLocation: New York office (Hybrid... ...accountability for program success. You’ll partner closely with... ...here requires more than program management expertise — you must engage... ...development, and long-term customer success strategies.Contribute...Full timeFor subcontractorWork at officeLocal areaRemote workFlexible hours3 days per week
- OpusClip, a leading AI video platform, is hiring a commercially minded Customer Success Manager to own outcomes, relationships, renewals, and organic growth across a portfolio that includes media and tech leaders. You will onboard customers, advise senior stakeholders,...
- SHI in United States is seeking a Customer Success Manager to onboard customers, guide them through their lifecycle, and drive retention and growth. You will analyze consumption reports, manage service delivery workflows, and maintain strong communication with customers...
- Influ2 is hiring a Customer Success Manager to enhance customer satisfaction and retention at the contact level. You will engage with customers, analyze their needs, and identify actionable insights to help them meet their goals. The ideal candidate has experience in B...Remote jobFlexible hours
- Revenue3, a NY-based fintech, is seeking a Customer Success Manager for tokenized assets. You will own relationships with banks, payment providers, and market infrastructures, guiding onboarding and ensuring value realization across the platform. You will translate technical...
- A recruitment partner is seeking a Customer Success Manager to enhance client satisfaction and retention in the United States. This role emphasizes building strong relationships, guiding clients from onboarding to renewal, and collaborating with internal teams. The ideal...Remote job
- SAP Next Gen - Academy for Customer Success in New York offers a 10‑month learn‑apply program for aspiring Customer Success Managers. You will rotate between classroom and field phases, build skills in AI, strategy, and customer advocacy, and eventually move into a direct...Work at office3 days per week
- ...changes how software is written, reviewed and evaluated, our customers need more than a traditional Customer Success relationship. We’re looking for a Technical Customer Success Manager to own relationships with strategic enterprise customers. #J-18808-Ljbffr Socket.dev
- EverCommerce, including the PaySimple brand, is seeking a Customer Success Manager to develop deep relationships with an assigned portfolio of customers, educate users, drive adoption, and navigate value-add conversations for our software and payment solutions. You will...Remote job
- ...institutions. You’ll own revenue growth and account health, lead delivery across complex engagements, and influence strategic business and technology directions. You’ll manage senior client relationships in large pharma and FS accounts, drive sales and delivery excellence, and...
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