Strategic Customer Success Manager

Employer Industry: IoT Solutions and Connected Operations Why consider this job opportunity Salary up to $147,150 Opportunity for career advancement and growth within a hyper‑growth company Flexible remote working options available Collaborative work environment with a focus on customer success Chance to work with leading‑edge IoT technology that impacts various industries Supportive team culture that celebrates achievements and fosters personal development What to Expect (Job Responsibilities) Collaborate with large Fleet customers to understand challenges and advise on leveraging the IoT platform Develop joint success plans with customers outlining objectives, metrics, and timelines Conduct executive business reviews to assess past successes and align on future goals Facilitate workshops to analyze current operations and recommend workflow enhancements Partner with cross‑functional teams to drive progress on customer requests and serve as a mentor What is Required (Qualifications) 6+ years of experience in a senior Customer Success, account management, or strategic consulting role Experience supporting Enterprise SaaS and/or Fortune 500 companies Strong priority management skills and high emotional intelligence Proven problem‑solving skills with a solutions‑oriented approach Bachelor's degree from a 4‑year institution How to Stand Out (Preferred Qualifications) Experience serving and supporting large‑scale business solutions at Fortune 500 companies Strong bias for action and ability to thrive in an unstructured, fast‑paced environment Proven ability to build trust and communicate effectively with diverse stakeholders #IoTSolutions #CustomerSuccess #RemoteWork #CareerGrowth #InnovativeTechnology We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer. #J-18808-Ljbffr Remote Jobs