Strategic Customer Success Manager
$147.15kRemote Jobs
Employer Industry: IoT Solutions and Connected Operations Why consider this job opportunity Salary up to $147,150 Opportunity for career advancement and growth within a hyper‑growth company Flexible remote working options available Collaborative work environment with a focus on customer success Chance to work with leading‑edge IoT technology that impacts various industries Supportive team culture that celebrates achievements and fosters personal development What to Expect (Job Responsibilities) Collaborate with large Fleet customers to understand challenges and advise on leveraging the IoT platform Develop joint success plans with customers outlining objectives, metrics, and timelines Conduct executive business reviews to assess past successes and align on future goals Facilitate workshops to analyze current operations and recommend workflow enhancements Partner with cross‑functional teams to drive progress on customer requests and serve as a mentor What is Required (Qualifications) 6+ years of experience in a senior Customer Success, account management, or strategic consulting role Experience supporting Enterprise SaaS and/or Fortune 500 companies Strong priority management skills and high emotional intelligence Proven problem‑solving skills with a solutions‑oriented approach Bachelor's degree from a 4‑year institution How to Stand Out (Preferred Qualifications) Experience serving and supporting large‑scale business solutions at Fortune 500 companies Strong bias for action and ability to thrive in an unstructured, fast‑paced environment Proven ability to build trust and communicate effectively with diverse stakeholders #IoTSolutions #CustomerSuccess #RemoteWork #CareerGrowth #InnovativeTechnology We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer. #J-18808-Ljbffr Remote Jobs
$130k - $160k
...Strategic Customer Success Manager (CSM) The Strategic Customer Success Manager (CSM) at Nimble is a key post-sales role focused on driving customer adoption, retention, and expansion across our enterprise accounts. You will serve as a trusted partner to senior stakeholders...SuggestedNimble
New York, NY5 days ago- ...Insightful's Strategic Account Management Role Insightful is a market-leading platform for employee... ...depth over volume: understanding each customer's business well enough to speak the language... ...the C-suite, and building a tailored success plan per account rather than working...Suggested
Insightful
New York, NY3 days ago $160k - $170k
...Strategic Customer Success Manager Raspberry AI • Dumbo, Brooklyn, NY • Hybrid (1 day/week in office) About Raspberry AI Raspberry AI is a generative AI design platform built for fashion brands and retailers. We help design, merchandising, and product development...SuggestedWork at officeImmediate startRemote workShift work1 day per weekRaspberry AI
New York, NY1 day ago- ...United States Digital Space LLC is seeking a Customer Success Manager to guide a portfolio of customers from onboarding to renewal, ensuring... ...from the company's SaaS and data services. You will build strategic relationships, develop success plans, monitor adoption, and...Suggested
United States Digital Space LLC
New York, NY2 days ago $110k - $130k
...locations, Vultr is trusted by hundreds of thousands of active customers across 185 countries for its flexible, scalable, global... ...Vultr Vultr is seeking a highly skilled and experienced Strategic Customer Success Manager to serve as the customer’s strategic advisor, ensuring...SuggestedWork at officeImmediate startRemote workFlexible hours$85k - $90k
...practices as they work to comply with critical, ongoing healthcare compliance requirements. Role We’re looking for a Strategic Customer Success Manager who thrives in a high-impact role, loves building deep relationships with clients, and is motivated by helping...Full timeRemote work- A dynamic tech company in the United States is seeking a Customer Success Manager to enhance customer relationships. This role involves leading onboarding for strategic accounts and developing a deep understanding of customer objectives. The ideal candidate has over 4 years...Remote job
$100k
...enterprise clients. We're introducing a Customer Success function for the first time — built as... ...combining deep enterprise Account Management with the rigor of modern Customer Success... ...Silicon Valley CSM playbook. This is strategic, high-touch client partnership with structure...Contract work- ...Enterpret, we are unlocking the most impactful dataset for businesses, customer feedback. We centralize feedback across every source, like... ...buck stops with you. You will own and be accountable for the success of your customers. Not their happiness, their success. You...
En-terpret Co
New York, NY2 days ago $200k - $265k
...AI systems. ABOUT THE ROLE Join Anthropic's Customer Success team in a high-impact role driving AI adoption across... ...segment. As an Enterprise Customer Success Manager for Industries, you'll be the strategic partner and a trusted advisor to our most complex...Full timeWork at officeVisa sponsorshipFlexible hours$85k - $105k
...expertise, scale, and technology. Job Description Job Title: Customer Success Manager Locations: NYC OR Waltham, MA locations only - Hybrid 6x... ...enables and secures information flow, facilitating strategic initiatives such as mergers and acquisitions, capital raising...Ongoing contractFull timeContract workWork at office- Influ2 is hiring a Customer Success Manager to enhance customer satisfaction and retention at the contact level. You will engage with customers, analyze their needs, and identify actionable insights to help them meet their goals. The ideal candidate has experience in B...Remote jobFlexible hours
$135k - $159.5k
...support across self-guided tools, coaching, therapy, medication management, and specialty care. With outcomes independently validated... ...in ways that support their role and our mission. The Strategic Customer Success Account Manager at Spring Health builds and manages...Full timeRemote workWorldwideSleeping nights$93k - $171k
...founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. As a Senior Customer Success Manager, you will be the strategic architect of the customer journey for our elite Evergreen//One and Evergreen//Flex subscription portfolio....Full timeWork at officeFlexible hoursWeekend work$221k - $262k
...billions of transactions connecting hundreds of millions of customers, and is trusted to do this by the world’s leading... ...the envelope of what is possible. We are looking for a Strategic Customer Success Manager, Customer Data Platform (CDP) Target total compensation...Live inWork at office$264k - $330k
...s Best Places to Work, 2025 . THE OPPORTUNITY As a Sr. Strategic Account Manager (IC4) at Nova Credit, you'll drive the complete lifecycle success of our most strategic consumer lending customers. You'll develop new business opportunities while growing and deepening...Full timeWork at officeRelocationRelocation packageFlexible hours3 days per weekNova Credit
New York, NY9 hours ago- ...KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000... ...standard with unusually high customer retention rates and... ...Account Manager (Enterprise/Strategic) position is responsible for... ...work closely with the Customer Success Manager to ensure increased ARR...Full timeWork at officeLocal areaRemote workWorldwide
Knowbe4 Human Risk Mgmt Platform
New York, NY9 hours ago $115k - $135k
...partnership with our colleagues and our customers to understand the most valuable... ...ways. WHAT YOU'LL DO AT H1 As a Strategic Account Manager – Medical Lead, you will be a member... ...Account Team (Account Director, Customer Success Managers, and Implementation Managers...Base plus commissionFull timeFlexible hoursH1
New York, NY9 hours ago- TMEIC Corporation Americas seeks a Marketing Event Manager to lead the strategic planning, execution, and optimization of corporate, client, and industry events that support growth, brand positioning, and revenue. You will manage the full event lifecycle—from concept and...
Tmeic Corporation Americas
New York, NY1 day ago - ...A leading technology company seeks a Strategic Account Management Director in New York, NY. The role involves orchestrating global teams to drive digital transformation for customer accounts while managing high-volume sales and ensuring stakeholder engagement. The ideal...
Microsoft Corporation
New York, NY5 days ago $100k
...One agent that owns the entire customer journey, running on a shared... ...more disconnected tools to manage their customers. We collapse... ...relationship. You own our Growth and Strategic segment accounts - not the... ...Expect moderate travel. What Success Looks Like You are...Contract workSierra Ventures
New York, NY4 days ago- ...reach new heights. Learn more about us at Position Title: Strategic Account Manager – West Location: Remote role, located anywhere in the... ...mission, and vision. Build and strengthen relationships across customers, brokers, and distributor partners. Educate distributors,...Remote work
Riverside Natural Foods Ltd. (Home of MadeGood)
New York, NY1 day ago $135k - $202k
...sellers. We enable sellers to manage payments, inventory, quotes,... ...Responsibilities Manage a book of 50 Strategic Food & Beverage Sellers Grow... ...-sell opportunities, and customized seller onboarding experiences... ...on key sales or customer success metrics Remarkable discovery...Contract workWorldwideBlock USA
New York, NY2 days ago- ...in the United States is seeking an Account Manager to manage a $1M+ territory and nurture 40+ existing customer accounts. The successful candidate will help clients grow their audiences and improve engagement through strategic planning and relationship management. With...Remote workFlexible hours
InGo
New York, NY1 day ago $98.5k - $183k
...operational efficiency, and enhance customer experiences. Its capabilities... ..., and customer data management. By combining advanced analytics... ...About the Team: The Strategic Financial Services sales team... ...management are central to the team's success. About the Job: The...Local areaNight shiftLexisNexis Risk Solutions
New York, NY1 day ago- ...loss prevention and insider risk management platform that protects sensitive... ...devices, and more. Hundreds of customers, spanning AI innovators to top 1... ...role: As an Enterprise Customer Success Manager at Nightfall AI, you will own strategic relationships with our largest customers...Remote work
GrabJobs
New York, NY2 days ago - ...EverCommerce, a leading service commerce platform, is seeking a Manager, Customer Success to lead the Bold Group's strategic enterprise accounts and shape customer outcomes. The role combines hands-on leadership with executive-level engagement, overseeing a team of Customer...Remote work
Remote Jobs
New York, NY4 days ago - About the role april is looking for a motivated Associate Customer Success Manager to join our growing Customer Success team. In this role,... ...Senior Customer Success Manager, supporting some of our most strategic wealth management and enterprise clients while developing...Full timeWork at officeShift work3 days per week
- Crane Venture Partners is looking for an Account Manager in New York City to help define post-sales... .... You will own and grow a portfolio of strategic customers while understanding their technical workflows. The successful candidate should be a strong relationship builder...Work at office3 days per week
Crane Venture Partners
New York, NY1 day ago - TAC is seeking an Account Manager III to maximize market share and drive sales growth across... ...business, and managing key accounts with a strategic approach to product qualifications. The ideal candidate has 5+ years in customer service or inside sales, strong...
United States Digital Space LLC
New York, NY1 day ago
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