Full-Time Administrative Assistant - 1PM to 9PM

Job Description

Job Description

Benefits:

• Dental insurance
• Flexible schedule
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

The hours, first, because they decide everything

This is a full-time role covering 1:00 PM to 9:00 PM , on-site in our Wayne, New Jersey office, on a fixed weekly schedule. Not occasional evenings. Our clients are in the air and in hotels when most offices have gone home, so the afternoon-into-evening block is the job. If those hours do not work for you, this is not the right role, and we would rather you know that now than three interviews in.

What the work actually looks like

You are supporting our travel consultants while they work live bookings. A client's flight just cancelled and the consultant handling it needs the confirmation history pulled now. The shared inbox is filling, two vendors are holding, and somewhere in the middle of that a confirmation number is wrong and catching it is the difference between a solved problem and an expensive one. It is fast, it is detailed, and it is a real desk with real consequences.

Responsibilities

• Answer incoming calls, assist or route appropriately
• Support travel consultants with documentation, confirmations and follow-ups
• Monitor shared inboxes and make sure requests are addressed promptly
• Assist with urgent travel changes and time-sensitive requests
• Communicate professionally with clients and vendors by phone and email
• Keep digital records organised in Google Workspace, prepare correspondence, assist with reporting

You will do well here if you

• Pick up unfamiliar software quickly, and would rather click around and figure it out than wait to be shown
• Work fast without letting accuracy slip
• Stay organised when three things are urgent at once
• Are comfortable on the phone, including with people who are frustrated
• Can commit to 1:00 PM to 9:00 PM on set days every week

What we do not require

No travel industry background, we will teach you our systems. No specific degree. Busy front desk, bank window, pharmacy counter, dispatch board, call centre or campus office experience all count.

Compensation and schedule

• 15.92 to 20.00 per hour
• Full-time, fixed weekly schedule, 1:00 PM to 9:00 PM
• On-site in Wayne, New Jersey
• Paid time off, health/dental/vision after eligibility

About ABT US

Amsalem Business Travel is a corporate travel management company. Seven locations worldwide, in the travel business since 1983. Our US operation runs out of Wayne, New Jersey. Small team, no layers.

Applicants must be legally authorised to work in the United States. We do not provide visa sponsorship for this role.