Intake Coordinator

Arc Hospice & Palliative Care has transitioned to a new platform as part of its growth and commitment to delivering exceptional care. For the latest information and updates, please go to our website Archospice.com Role Description This is a full-time on-site role for an Intake Coordinator based in Fort Lauderdale, FL. The Intake Coordinator will be responsible for facilitating the patient intake process, including reviewing referrals, obtaining necessary medical documentation, and coordinating patient admissions. They will serve as a liaison between patients, families, healthcare providers, and insurance contacts to ensure a smooth transition into hospice and palliative care services. Additional responsibilities include maintaining accurate records, processing insurance verifications, and providing outstanding customer service to stakeholders. Qualifications Strong Communication and Customer Service skills to effectively interact with patients, families, and healthcare professionals Must be able to work weekends (both days on a rotation) Must be able to work Holidays Experience in Case Management and understanding the patient care coordination process Knowledge of Medical Terminology to navigate and interpret medical documentation Familiarity with Insurance processes, including various plans and verification procedures Highly organized and detail-oriented with the ability to manage multiple tasks simultaneously Proficiency in relevant software and database management systems Previous experience in, hospice, or palliative care is REQUIRED #J-18808-Ljbffr