Director of Sales and Marketing
Full-time
Marriott
JOB SUMMARY Functions as the leader of the property's sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel's' sales objectives. Evaluates the property's participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer profile and property associates and provides a return on investment to the owner and Marriott International. CANDIDATE PROFILE Education and Experience Required:
• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.
OR
• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. Preferred:
• 4 year college degree.
• Demonstrated skills in supervising a team.
• Lodging sales experience.
• Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.
CORE WORK ACTIVITIES Managing Sales Activities
• Manages the development of a strategic account plan for the demand generators in the market.
• Manages the property's reactive and proactive sales efforts.
• Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications.
• Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.
• Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel's market position.
• Researches competitor's sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.
• Attends sales strategy meetings to provide input on weekly and overall sales strategy.
• Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share.
• Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office.
• Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders.
• Serves as the sales contact for customers; serves as the customer advocate.
• Serves as hotel authority on sales processes and sales contracts.
• Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate.
• Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business.
• Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy.
• Supports the General Manager by coordinating crisis communications.
• Executes and supports Marriott's Customer Service Standards and hotel's Brand Standards.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
• Participates in and practices daily service basics of the brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).
• Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.
• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
• Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.
• Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel's' sales objectives.
• Interfaces with regional marketing communications for regional and national promotions pull through.
• Performs other duties, as assigned, to meet business needs. Building Successful Relationships
• Develops strong partnerships with local organizations to further increase brand/product awareness.
• Develops and manages internal key stakeholder relationships.
• Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events.
• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.
• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.
• Gains understanding of the hotel's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Leadership
• Functions as the leader of the property's sales department for properties with bookings over 300 peak rooms and significant local catering revenue.
• Develops sales goals and strategies and verifies alignment with the brand business strategy.
• Executes the sales strategy in order to meet individual booking goals for both self and staff.
• Coaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance.
• Verifies Sales team understands and is leveraging Marriott International (MI) demand engines to full potential.
• Works with Human Resources, Engineering and Loss Prevention to monitor compliance with local, state and federal regulations and/or union requirements.
• Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market.
• Creates effective structures, processes, jobs and performance management systems are in place.
• Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), aligns performance and rewards, addresses performance issues and holds staff accountable for successful results.
• Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover.
• Maintains an active list of the competition's best sales people and executes a recruitment and acquisition plan with HR.
• Supports tools and training resources to educate sales associates on winning catering solutions.
• Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales & marketing talent; works with HR to anticipate future talent needs based on business growth plans.
• Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates.
• Transfers functional knowledge and develops group sales skills of other discipline managers.
• Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues.
• Evaluates the property's participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property.
• Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.
OR
• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. Preferred:
• 4 year college degree.
• Demonstrated skills in supervising a team.
• Lodging sales experience.
• Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.
CORE WORK ACTIVITIES Managing Sales Activities
• Manages the development of a strategic account plan for the demand generators in the market.
• Manages the property's reactive and proactive sales efforts.
• Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications.
• Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.
• Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel's market position.
• Researches competitor's sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.
• Attends sales strategy meetings to provide input on weekly and overall sales strategy.
• Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share.
• Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office.
• Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders.
• Serves as the sales contact for customers; serves as the customer advocate.
• Serves as hotel authority on sales processes and sales contracts.
• Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate.
• Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business.
• Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy.
• Supports the General Manager by coordinating crisis communications.
• Executes and supports Marriott's Customer Service Standards and hotel's Brand Standards.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
• Participates in and practices daily service basics of the brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).
• Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.
• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
• Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.
• Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel's' sales objectives.
• Interfaces with regional marketing communications for regional and national promotions pull through.
• Performs other duties, as assigned, to meet business needs. Building Successful Relationships
• Develops strong partnerships with local organizations to further increase brand/product awareness.
• Develops and manages internal key stakeholder relationships.
• Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events.
• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.
• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.
• Gains understanding of the hotel's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Leadership
• Functions as the leader of the property's sales department for properties with bookings over 300 peak rooms and significant local catering revenue.
• Develops sales goals and strategies and verifies alignment with the brand business strategy.
• Executes the sales strategy in order to meet individual booking goals for both self and staff.
• Coaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance.
• Verifies Sales team understands and is leveraging Marriott International (MI) demand engines to full potential.
• Works with Human Resources, Engineering and Loss Prevention to monitor compliance with local, state and federal regulations and/or union requirements.
• Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market.
• Creates effective structures, processes, jobs and performance management systems are in place.
• Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), aligns performance and rewards, addresses performance issues and holds staff accountable for successful results.
• Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover.
• Maintains an active list of the competition's best sales people and executes a recruitment and acquisition plan with HR.
• Supports tools and training resources to educate sales associates on winning catering solutions.
• Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales & marketing talent; works with HR to anticipate future talent needs based on business growth plans.
• Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates.
• Transfers functional knowledge and develops group sales skills of other discipline managers.
• Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues.
• Evaluates the property's participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property.
• Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Vacancy posted 20 days ago
Similar jobs that could be interesting for youBased on the Director of Sales and Marketing in New York, NY vacancy
$130.9k - $251.9k
...ContributorTravel: Less than 25%Profession: Sales EnablementDiscipline: Sales... ...MicrosoftOverviewMicrosoft Advertising is a worldwide Sales, Marketing and Operations organization on the... ...every day. #MicrosoftAdvertisingAs Director of Sales Excellence, you will be...SuggestedOngoing contractWork at officeLocal areaWorldwide$150k - $300k
...WHO WE ARE Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions... ...around the world. To learn more, go to THE ROLE Our Enterprise Sales team focuses exclusively on our most strategic prospective...SuggestedContract workRemote workRemote Jobs
New York, NY3 days ago- ...hotels in New York City, offering the chance to be part of an iconic luxury brand in one of the world’s most dynamic markets. They are seeking a Director of Sales and Marketing to lead all sales and marketing initiatives, drive revenue growth, and elevate the hotel’s market...Suggested
Corecruitment
New York, NY2 days ago $220k
...A growing manufacturer of advanced engineered materials and high-performance industrial textile solutions is seeking a Director of Sales & Marketing to lead its commercial organization and drive the next phase of profitable growth. This executive leadership position offers...SuggestedContract workFlexible hoursDAVALYN CORPORATION
New York, NY1 day ago$135k - $150k
...Director of Sales & Marketing New York, NY $135,000–$150,000 Our client is a prestigious luxury hotel in the heart of New York City, known for its rich history, exceptional service, and strong reputation within the market. We’re looking for a Director of Sales & Marketing...SuggestedCorecruitment
New York, NY4 days ago- ...Description Director of Sales & Marketing Hotel Indigo Williamsburg – Brooklyn, NY Managed by StepStone Hospitality Hotel Indigo Williamsburg is seeking a dynamic, results-driven Director of Sales & Marketing to lead the hotel’s overall sales strategy and revenue growth...Work at officeLocal areaMonday to FridayFlexible hours
StepStone Hospitality
New York, NY2 days ago - ...Director of Sales & Marketing (DOSM) Location: The Warwick Hotel, New York, New York Reports To: General Manager Position Summary: The Director of Sales & Marketing (DOSM) is responsible for leading and managing all aspects of the hotel's sales and marketing...Full timeLocal area
Warwick Hotel
New York, NY12 hours ago $120k - $150k
...systems for our clients. Think of a lead generation‑based marketing agency… but focused on sales Put simply, our clients outsource their sales... ...live fire environments with precision and velocity. The Director of Sales Training sits at the core of our talent activation...Full timeMonday to FridayFlexible hours- Drive top-line revenue growth and expand Azerion’s market share through strategic programmatic sales initiatives across key U.S. regions Develop and execute a regional sales strategy aligned with corporate objectives Own and exceed an individual and regional sales quota...
- Director of Channel Sales New York City preferred · Remote (US) considered · Full-time · Reports to SVP, Commercial Strategy ABOUT GREETER Greeter turns a storefront window into a 24/7 marketing channel. We install commercial-grade displays and pair them with AI software...Full timeLocal areaRemote work
- ...transportation companies in the GTA. As a result of our driven marketing approach and second-to-none work ethic, we are experiencing... .... Job Description: We are seeking a results-driven Director of Sales to lead, build, and scale the sales function out of our New...
$180k - $195k
...Global, Regions and Hotels build and drive our commercial and marketing strategy together, support each other and grow collectively.... ...Your Mission / What you will be accountable for As Director of Sales & Marketing , you are the visionary force behind the hotel’...Permanent employmentFull timeContract workWork at officeLocal areaSOFITEL
New York, NY10 days ago- ...special experience for our guest. Your mission: Skills are great but drive, vision and creativity are epic! The Director of Sales and Marketing is the visionary for the rainmakers. Through the usual functions they lead direct sales solicitation, book the most...Work at officeLocal area
Virgin Hotels New York
New York, NY8 days ago - ...performance outcomes across every media channel to power data-driven marketing decisions. Trusted by 500+ of the world’s largest brands and... ...'ll feel right at home at DISQO. Job Overview: As the Director of Sales, Brand Direct and Agency Partnerships, you’ll be the driving...Full timeContract workLocal areaRemote workFlexible hours
DISQO
New York, NY16 days ago - Linqia is hiring a Director / VP Sales in New York to lead Fortune 1000 accounts and own the full sales cycle. You will build trusted partnerships, craft strategies, and close high-value deals in a fast-paced, data-driven environment. The ideal candidate has 7+ years in...Work at office
$175k - $250k
...across the West Coast. PCP is seeking a talented and innovative Director of Branded Sales to join its team. PCP is dedicated to investing in its... ...focus on brand equity, national pricing architecture, and market share growth. The successful candidate will lead the team in...Full timeRemote work- The Director of Sales & Marketing (DOSM) is responsible for leading the hotel’s overall sales and marketing strategy to drive revenue growth, increase market share, and strengthen Warwick New York’s position within the luxury hospitality market. The DOSM will develop and...Local area
- ...Rebel Hotel Company seeks a Regional Director of Sales & Marketing to lead a portfolio of six NYC hotels, driving B2B sales performance, market share, and topline revenue. You’ll collaborate with hotel GMs, Revenue Management, Marketing, and sales teams to develop and...
Rebel Hotel Company
New York, NY3 days ago - Warwick New York in New York City seeks a Director of Sales & Marketing to lead the hotel's sales and marketing strategy, driving revenue growth and market share in the luxury segment. The DOSM will shape initiatives across rooms, groups, catering, and events, build key...
- ...Lead the hotel's Group and Transient sales team strategy by integrating sales plans... ...Serve as a key leader within the Sales & Marketing department, partner closely with Revenue... ...support professional growth. Assumes the Director of Sales & Marketing's leadership responsibilities...Daily paidFull timeContract workWorldwideShift workNight shiftWeekend work
IHG Hotels & Resorts
New York, NY7 days ago $95k - $115k
...brand to drive audience growth. The Director of Brand Partnerships will report to the... ...with the Impact and Events departments, Marketing, external agency partners, and external... ...marketplace Oversee the development of sponsor sales materials and tracking documents...RelocationFlexible hours2 days per weekThe James Beard Foundation
New York, NY16 days ago- ...entertainment. The Role We’re looking for an entrepreneurial Director of Sales - Brand Partnerships to be our first dedicated sales hire,... ...limited structure. You’ll work directly with the founders and our marketing team to build meaningful campaigns that deliver value for...Full timeRemote work
- Overview Director of Digital Sales & Marketing, Online Retail • Location: Remote An industry leader is seeking a dynamic, data-driven Director of Sales & Marketing to lead our omnichannel strategy across key e-commerce platforms and national retail partners. This role owns...Remote work
$2,000 per week
AB Marketing LLC is a leading nationwide direct sales and marketing firm specializing in innovative customer acquisition solutions for energy and telecommunications... ...seeking a highly motivated and experienced Regional Director of Sales to lead our sales efforts across multiple...Weekly payFor contractorsRelocation packageFlexible hours- Linqia is the leader in the growing creator marketing industry. We partner with the world's largest brands, including Danone, AB InBev... ...a fun, fast‑paced, and data‑driven environment. Role The Director / VP Sales will be responsible for executing a consultative sale to...Work at officeFlexible hours
- Linqia is the leader in the growing creator marketing industry. We partner with the world’s largest brands, including Danone, AB InBev... ..., fast-paced, and data-driven environment. Role Role: The Director / VP Sales will be responsible for executing a consultative sale to...Work at officeFlexible hours
- ...decision making for our clients. Nielsen is seeking a strategic Sales Lead to champion our Sports Measurement Solutions portfolio. This... ...the U.S. commercial strategy for this pillar, leveraging deep market insight to empower clients to optimize their sponsorship investments...Work at officeShift work3 days per week
$100 per hour
...finance is being written today. ERP is one of the largest fintech markets in the world ($220,000,000,000+). Yet, tens of thousands of... ...growing fast with huge momentum - join early. As our VP of Sales , you'll build and lead the revenue engine at DualEntry. You’ll...Contract workImmediate startRelocationDualEntry
New York, NY2 days ago$125k - $150k
A digital marketing agency is seeking a Director of Sales to lead high-value deals and deepen enterprise relationships. The successful candidate will manage strategic pursuits alongside a collaborative team, focusing on integrated performance marketing services. This fully...Remote work$100k
...at the world's leading brands and companies. Comprehension of marketing and strategic needs of these high profile accounts and the ability... ...with clients Qualifications 4+ Years experience preferred in sales and business development VMGROUPE is a leading creative agency...Freelance
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Director of Sales and Marketing. Be the first to apply!
Related searches
- head of sales enablement New York, NY
- sales director New York, NY
- director sales finance New York, NY
- director of sales enablement New York, NY
- director sales development New York, NY
- director of catering sales New York, NY
- managing director sales New York, NY
- area director of sales New York, NY
- director sales engineering New York, NY
- director sales training New York, NY