Multi-Line Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
We’ve proudly served our community for 25 years and have grown into a team of 12 dedicated employees. Over the years, we’ve built a strong, supportive environment where teamwork, professionalism, and a positive attitude are at the heart of everything we do. We look for team members who are coachable, willing to use our systems, and ready to contribute to a collaborative, customer-focused office.

I’m an LSU graduate and truly love living and working in South Louisiana. Being part of this community is important to me, and our agency stays involved through local high school scholarships, adopting families and senior citizens during the holidays, and supporting community initiatives throughout the year.

We believe in taking care of our team and making work enjoyable. We offer health benefits, flexibility, and a strong focus on work-life balance. Our office is known for its stocked snack room, lunches, and lattes—and if there’s a national food holiday, we’re definitely celebrating. Pajama Day is one of our favorite traditions and a highlight of the year.

If you’re looking for a positive, professional, and supportive team that values flexibility, community involvement, and a little fun along the way, this could be a great place for you to grow and feel at home.

You May Be a Great Fit as a Multiline Representative at Kimberly Wilcox - State Farm Agent if: 

• You’re the person people call first when life goes sideways - calm, steady, and ready to help.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
• You’re a natural relationship-builder who earns trust quickly and keeps it.
• You listen first, then guide , making customers feel understood while confidently recommending solutions.
• You’re motivated by goals and growth , and you know how to turn needs-based conversations into confident buying decisions that truly help customers.

Location Address: Gonzales, LA 70737

At Kimberly Wilcox - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us .

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.