Associate Operations Director - Remote - Nationwide

Associate Operations Director

Remote, Nationwide – Seeking Associate Operations Director

Everybody has a role to play in transforming healthcare

At Vituity you are part of a larger team that is driven by our purpose to improve lives. We are dedicated to transforming healthcare through our culture by working together to tackle healthcare's most pressing challenges from the inside.

Join the Vituity Team. At Vituity we've cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call "culture of brilliance." Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.

Vituity Locations: Vituity has opportunities at 890 practices across the country, serving 14.5 million patients a year. With Vituity, if you ever need to move, you can take your job with you.

The Opportunity

• Collaborate with the Regional Director(s), National Physician Director(s), or Physician Lead(s) on proformas, contract negotiations, and amendments.
• Coordinate new startup operations within the region.
• Monitor and manage site financial performance metrics to ensure profitability.
• Assess the financial and operational impact of staffing changes, including locums and ambassadors.
• Support financial forecasting and drive optimal financial performance.
• Coach Site Management Teams (SMT) to ensure compliance with metrics and incentive targets to support regional success.
• Oversee invoicing for contract stipends and compensation, collaborating with Accounts Receivable, Business Analyst, and the Operations Manager on tracking, forecasting, and collections.
• Facilitate cross-departmental integration and communication, ensuring alignment across startup processes, quality, and finance.
• Partner with the Regional Director(s), National Physician Director(s), or Physician Lead(s) and SMT to implement scalable processes to improve financial performance, quality, and data management.
• Partner with the Regional Director(s), National Physician Director(s), or Physician Lead(s) to review site performance, address issues, and optimize practices for profitability.
• Identify, escalate, and address operational or financial issues as needed.
• Monitor and Improve Performance: Oversee operational efficiency, financial metrics, and contract compliance across the region.
• Support Site Leadership: Collaborate with the Regional Director(s), National Physician Director(s), or Physician Lead(s) and site leadership to optimize site operations and ensure high-quality patient care.
• Enhance Operational Integration: Identify and implement opportunities for better alignment across practice lines.
• Onboarding & Development: Support onboarding programs for new Medical Directors (MDs) to ensure a smooth transition.
• Liaison & Stakeholder Engagement: Serve as a key connection between Vituity sites, hospital leaders, and physician site leaders to drive strategic initiatives.
• Cross-Team Collaboration: Partner with Vituity Operations teams to align resources and achieve performance goals.
• Coordinate Regional Startups: Assist the Regional Director(s), National Physician Director(s), or Physician Lead(s) in startup processes and site launches.
• Process & Solution Development: Design and implement scalable solutions to enhance site quality, financial performance, and data management.
• Strategic Insight & Research: Conduct regional and site-level assessments to identify and address operational needs.
• Business & Technical Translation: business needs and collaborate with technical teams to translate them into actionable solutions.
• Subject Matter Expertise: Provide guidance on quality, finance, and data-driven decision-making.
• C-Suite Relationship Management: Build and maintain strong executive relationships within the region.
• Meeting Participation: Contribute to regional discussions and strategy meetings.
• Central Services Coordination: Work with central services departments to streamline processes and improve efficiency.
• Performance & Contract Retention: Ensure site performance, contract stability, and CEO satisfaction.
• Year 1 Deliverables: Oversee implementation and execution of Year 1 objectives to ensure timely completion.
• Project Management & Best Practices: Lead complex regional initiatives and implement best practices across sites.
• Process Optimization: Identify common needs across sites and streamline processes for efficiency and scalability.
• Strategic Advising: Support the Regional Director(s), National Physician Director(s), or Physician Lead(s) in leveraging Vituity resources to implement key products and services.
• Project Execution: Ensure timely and effective execution of initiatives that drive operational success.
• Risk & Resource Management: Utilize formal tools and processes to manage budgets, resources, risks, and change initiatives.
• Reporting & Insights: Develop and present reports, dashboards, and project updates to leadership and stakeholders.
• Cross-Functional Coordination: Collaborative with CIT to organize and facilitate pre- and post-go-live meetings for seamless transitions.
• Financial & Quality Incentives: Assist in designing and executing incentive structures to drive financial and quality outcomes.
• Leadership Transition Support: Facilitate physician leadership and senior management team (SMT) transitions as needed.
• Health System Alignment: Develop scalable processes in partnership with health systems stakeholders to ensure alignment with organizational goals.
• Onboarding & Best Practices: Support resource allocation and the onboarding of Practice Administrators, ensuring adherence to best practices.

Required Experience and Competencies

• Bachelor's degree in business, healthcare, or a related field required.
• At least five (5) years of relevant experience required.
• At least three (3) years of experience in project and/or operations management required.
• Strong background in healthcare operations, contract management, and financial performance oversight required.
• Proven ability to lead teams, mentor staff, and collaborate with cross-functional site leaders within complex healthcare systems required.
• Strong analytical abilities with proficiency in MS Office and Business Intelligence tools required.
• Experience driving financial performance and achieving targets required.
• Effective written, verbal, and presentation skills for engaging stakeholders, including hospital executives and external partners required.
• Ability to manage multiple projects efficiently while supporting high-impact initiatives required.
• Master's degree in business or healthcare sciences preferred.
• Strong ability to interpret complex financial data and extract business insights preferred.
• Experience driving best practices, managing change, and leading teams effectively preferred.
• Creativity in developing solutions, with strong critical thinking and analytical skills preferred.
• High self-awareness and ability to build and manage relationships effectively preferred.
• Proven ability to take initiative and work with minimal supervision in a remote environment preferred.
• Strong planning and organizational skills to enhance productivity and efficiency preferred.
• Lean training and experience in process improvement methodologies to enhance operational efficiency preferred.

The Community

Even when you are working remotely, you are an important part of the Vituity Community. We offer plenty of opportunities to engage with other Vitans through a variety of virtual meet-and-greets, events and seminars.

• Monthly wellness events and programs such as yoga, HIIT classes, and more
• Trainings to help support and advance your professional growth
• Team building activities such as virtual scavenger hunts and holiday celebrations
• Flexible work hours
• Opportunities to attend Vituity community events including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more

Benefits & Beyond*

Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.

• Superior health plan options
• Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
• Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6% plus discretionary profit-sharing contributions (eligible January following 18 months of service)
• Generous paid time off starting 3-4 weeks' annually
• Student Loan Refinancing Discounts
• Professional and Career Development Program
• EAP and travel assistance included
• Wellness program
• Purpose-driven culture focused