MEDICAL IMAGING SECRETARY

Job Responsibilities

Answers incoming telephone calls, takes messages, obtains information, provides information as appropriate regarding patient status, and routes calls or messages to appropriate person or department. Provides back-up for telephone answering services for multiple extensions throughout the department.

Greets patients and families. Provides directions and information to patients, families, and visitors.

Enters appropriate orders in the computer:

• Clarifies orders, results, messages, etc. with appropriate person.
• Contacts physicians/providers for orders as needed to complete exams.
• Calls STAT reports to physicians/providers, obtains follow-up instructions and relays appropriate information to patients.

Demonstrates proficiency with the PACS system. Creates CDs for continuity of patient care. Uploads and sends images to the cloud as requested.

Picks up mail from Central Supply and distributes to appropriate staff within department.

Responds to patients' requests as appropriate. Keeps technologists informed of patient/family needs and questions.

Maintains work environment in clean and orderly fashion. Inventories and restocks supplies as necessary.

Routinely charges exams as needed. Generates reports and statistical data.

Maintains confidentiality of patient related issues.

Attends and participates in department related in-services, conferences, and meetings. May assist in orientation of new staff.

Works with others to achieve department and organizational goals. Utilizes proper chain of command for resolution of difficult issues.

Monitors printers, facsimile machine, and copy machine routinely throughout the shift to ensure timely receipt and/or delivery of information/reports.

Participates in department staff meetings and CQI plan to improve organizational performance and achieve department and organizational goals.

Performs other related duties as assigned.

Clearly communicates and continuously supports the Mission and Values of JMH.

Conducts all activities in compliance with applicable laws, regulations, standards, and Johnson Memorial Health policies and procedures including Blood and Body Substance Precautions.

Education, Experience and Training:

High School diploma or equivalent required. One year post high school training preferred. Completion of a formal medical terminology program is required. Previous experience in radiology preferred. Training in computer systems and operational procedures provided.

Johnson Memorial Health is a nationally-recognized network of physicians, services and healthcare resources based in Johnson County, Indiana. The centerpiece is Johnson Memorial Hospital, located in Franklin Indiana, just 20 minutes south of Indianapolis.

All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, disability, or other protected characteristic under applicable law.

Schedule:

M-F 7a-2:30p 35 hours per week.