Sr. Director 3PD

Senior Director, Off Premise Innovation Miami, FL (On Site, Relocation Support Available) Company Overview Our client is one of the most recognized names in the global food and restaurant industry, a household brand in the middle of a bold reinvention. With a newly assembled executive leadership team and significant investment in digital, technology, and AI across the organization, the company is rebuilding from the ground up with the resources and reach of an established global player. The culture is fast paced, entrepreneurial, and built for people who want ownership and visible impact rather than caretaking the status quo. As digital channels become the company's single biggest growth opportunity, they are seeking a Senior Director of Off Premise Innovation to lead that charge. Position Overview This is a rare opportunity to own the entire off premise business for one of the largest restaurant systems in the world, reporting directly to the President of North America. You will serve as the executive leader of third party delivery and catering, managing the company's most important digital partnerships and setting the multi-year growth strategy for the channels the organization has identified as its greatest opportunity. Three things make this role stand out: 1. the visibility: you report to the President of North America and your results are reviewed at the highest level of the company; 2. the mandate: this is not an optimization role, it is a build role inside a global brand that is actively reinventing itself; 3. the timing: with heavy investment flowing into digital and technology, you will lead exactly where the company is placing its biggest bets, positioning you for continued executive growth as the transformation succeeds. Position Responsibilities Serve as the executive leader of off premise channels across third party delivery and catering, owning the annual sales forecast and business plan and delivering against revenue targets. Own the North America off premise annual and multi-year growth strategy, while influencing and guiding strategy in key regions globally. Act as the primary business lead for all third party delivery and catering vendor relationships, including prioritization, relationship management, and commercial oversight. Lead and develop a high performing off premise team, including direct reports, while inspiring cross functional collaboration across the broader organization. Partner with operations, technology, marketing, media, legal, and analytics teams to drive revenue, profitability, and operational performance. Work closely with the analytics function to define KPIs and establish ongoing reporting cadences for business performance, operational improvement, and platform results. Champion initiatives that unlock new revenue streams, improve guest satisfaction, and increase operational efficiency across off premise channels. Balance strategic vision with hands on leadership, rolling up your sleeves to support the team where needed. Position Qualifications A proven track record of driving significant sales growth and business results through off premise, delivery, or digital channels at a strong consumer brand. A minimum of 10 years of progressive management experience in off premise, digital, or marketing, with strong business, financial, and technology acumen, or a combination of education and experience providing equivalent knowledge. Demonstrated success leading third party delivery partnerships, including vendor relationship management and commercial negotiations. Executive level influence and communication skills, with experience building business cases and presenting to senior leadership and external stakeholders. Genuine comfort operating in a fast paced, high change environment where priorities can shift week to week. Preferred Qualifications QSR, restaurant, or retail industry experience. Experience leading teams through periods of organizational transformation or rapid growth. A data driven mindset with a habit of asking how things can be done better or differently. #J-18808-Ljbffr Talentfoot Executive Search