Operations Specialist

Operations SpecialistAs the largest global shared micromobility business, Lime is on a mission to build a future where transportation is shared, affordable and carbon-free. Lime has powered more than one billion rides in close to 30 countries across five continents, spurring a new generation of clean alternatives to car ownership.We are looking for Operations Specialists to join our team. In this role, you'll help support our daily operations including deploying and retrieving our fleet of shared electric vehicles. This is an exciting role where you will wear many 'helmets' to support the Lime team.What you'll do:Safely operate a van for several hours a day to assist with the deployment and retrieval of Lime electric vehicles within the local marketInteract with the local community to retrieve vehicles critically assessing risk to not compromise safety and occasionally using de escalation skillsAddress and resolve issues with city requests related to stickers, reflectors, and other minor issues as outlined by Lime established service level agreementsMaintain communication with the team including peers, shift lead, and managerParticipate in Lime events including providing support with valet services, assisting in staging and conducting safety reviews while ensuring the cleanliness of our vehiclesSupport battery management operations when applicable by ensuring accurate documentation, safety measures, and quality checks are completedPerform preventative maintenance on our vehicles by identifying and completing small repairs including but not limited to brake adjustments and tire inflation, and assisting with the rotation of scooters and supporting in warehouse flowMonitor designated zones by conducting on-foot patrols of the local area to ensure vehicle parking compliance and tidiness in accordance with city requestsDetect and report uncommon situations related to on the ground service and productOccasionally assist customers in field by providing support related to Lime vehiclesFollow established safety procedures to ensure Lime riders are on the safest vehiclesMay operate a pallet jack or push cart on an as needed basisAdditional job related tasks as assignedAbout you:Must be at least 21 years of age with a valid driver license and good driving recordExperience in a similar position with knowledge of the local geographyAbility to drive large vans and work outdoors in all weather conditionsAbility to lift up to 65lbs / 35 kg on a frequent basis requiredKnowledge of cell phone applications. iOS experience preferredAbility to work various shifts including evenings and weekendsExperience safely operating a pallet jack or push cartStrong problem-solving skills, with the ability to perform quick and efficient repairsSelf-motivated and the ability to work independently with minimal supervisionStrong organizational skills with the ability to manage daily tasksA safety-oriented mindset, capable of conducting rigorous quality checksExcellent communication skills with the ability to interact with team members, riders, and city officials*Disclaimer: To ensure the safety of our drivers Dual-Facing AI Dash Cams that record the road and inside the cab have been installed in our vehicles. As a requirement of this position, a waiver accepting acknowledgement of the Dash Cam in Lime's vehicle must be signed.This is a contracted position employed and compensated by a third-party employer. By submitting an application, candidates acknowledge and agree that Lime may share their submitted information with the designated third-party employer, who may then contact them regarding the role. Compensation and benefits, if any, are determined and provided solely by the employer of record.Lime is proud to be an Equal Opportunity Employer. We believe different perspectives help us grow and achieve more. That's why we're dedicated to building and developing a team that reflects a wider range of backgrounds, abilities, identities, and experiences. If you require a reasonable accommodation during the application or hiring process, please email View email address on click.appcast.io for assistance.