PROGRAM SPECIALIST II

Program Specialist II - 48003582

The Office of Independent Education and Parental Choice (IEPC) Program Specialist II is responsible for leading a team to provide accurate information to stakeholders regarding School Choice Programs.

Duties & Responsibilities:

• Provide accurate information to parents, private schools, districts, and Scholarship Funding Organizations (SFO) regarding the state k12 scholarship programs
• Serve as a contact point for school choice staff related to eligibility requirements and responsibilities of parents, districts, and SFOs with regard to School Choice Programs
• Maintain policies and procedures designed to improve the quality of customer service provided to all stakeholders
• Monitor receipt and response of communication for school choice office via schoolchoice.fldoe.org, respond to email correspondence and CorrFlow items quickly and accurately
• Responsible for overseeing Information Hotline
• Supervise Hotline OPS Staff
• Maintain knowledge of all website information and functions to be able to assist other parties in using the website

Who We're Looking For:

This is an excellent opportunity for someone who thrives on developing people, solving problems, and communicating effectively. The employee must be productive under tight timeframes, balance multiple and competing priorities and maintain goal-directed behavior and performance sometimes under stressful conditions. The employee must interact courteously with others. The employee's performance and behavior must demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of the unit. Attendance is an essential function of this position.

Minimum Qualifications:

• Two years of professional experience in an office setting
• Proficiency in Microsoft Office Suite
• Ability to communicate effectively including verbal and written communication

Preferred Qualifications:

Preferences will be given to applicants who have knowledge of laws, rules, policies and procedures relating to K-12 school choice educational programs.

Office of K-12 School Choice Mission Statement:

The mission of the Office of K-12 School Choice is to support quality public and private educational choice programs by providing information and assistance to promote successful outcomes for students, families, institutions, and communities.

Working for the State of Florida has benefits!

• State Group Insurance coverage options
• Retirement plan options, including employer contributions
• Nine paid holidays and a Personal Holiday each year
• Annual and Sick Leave Benefits
• Student Loan Forgiveness Program
• Flexible Spending Accounts
• Tuition Fee Waivers
• Ongoing comprehensive training provided
• Career Growth
• Highly skilled, professional environment
• Maternity and Parental Leave Benefits

For a more complete list of benefits, visit

Leave Information:

• CS Annual Leave - All full-time Career Service employees filling established positions earn annual leave in varying increments dependent upon years of creditable service.
• Sick Leave - Career Service employees earn 8.667 hours of sick leave credits per month.

Background Screening Requirement:

It is the policy of the Florida Department of Education that applicants for employment/volunteer undergo Level 2 background screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer.

Selective Service System (SSS) and Requirement:

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Other Personal Services (OPS) or Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.

Location: Tallahassee, FL, US, 32399