Real Estate Appraiser III (Residential)

General Statement Of The Job And Essential FunctionsUnder general supervision, this position performs technical work appraising complex residential land and buildings at fair market value within the City of Portsmouth. Position reports to the Deputy City Assessor.Performs complex real estate appraisals on land and residential, multi-family real estate. Conducts on-site investigations of residential properties to include measuring all new improvements and additions, classifying and grading real property to establish an estimate of the market value.Analyzes market trends and participates in the annual compilation of residential pricing schedules, for use in estimating real property values, by collecting current cost/sales information from contractors, manuals, realtors, etc. and then computing estimations.Responds to property owners regarding appraisals and meets with owners and/or attorneys to explain appraisals. Justifies appraisals before the Board of Review and testifies in proceedings related to the valuation of real property.Serves as a resource to employees on all aspects of residential property appraisals, sales validation and verification, data input, error correction and reporting. Serves as a resource to other departments to answer questions regarding residential values in the City of Hampton.Appraises property, both manually and with a Computer Assisted Mass Appraisal (CAMA) system utilizing the cost, sales comparison and value.Maintains and updates CAMA reports using ArcView, Excel or other software. Compiles data, designs layout and generates reports requested by other departments and/or customers of the Assessment Office.Performs analysis of the residential market and economic factors such as time/marketing adjustments, base rate, component adjustments, etc., using generally accepted methods and procedures. Verifies and reviews accuracy of information prior to Land Book entry.Assists in performing income analysis by reconstructing income statements and utilizing direct capitalization and mortgage equity techniques. Derives capitalization rates for different property values using market, built up, and mortgage equity methods and procedures and supported by professional publications.Assists in the preparation and defense of assessments in court proceedings; assists in public hearings, investigating complaints and discrepancies, and resolves issues.Completes necessary paperwork to create new parcels in new or existing subdivisions, as well as combinations, splits or voided parcels.Examines deeds for ownership. Maintains neighborhood or other pertinent files.Provides information to the general public; keeps abreast of current and future issues and trends; may review plans prepared by contractors to ensure compliance with city codes, State regulations, design, and construction standards.Performs other related work as required. Individual assignments will be determined by supervisor based on current workload and department needs.Knowledge, Skills & AbilitiesPerformance IndicatorsKnowledge of Job: Has general knowledge of state and local laws and policies applicable to appraisal and assessment of residential property assessment for tax purposes. Has general of policies, practices and procedures used in assessing residential property for tax purposes. Has general knowledge of laws, rules and regulations covering residential property appraisal and assessment. Has general knowledge of the principles of supervision, organization and administration. Is able to use common office machines. Is able to compile technical information from a variety of sources and prepare clear and concise reports. Is able to exercise considerable initiative and independent judgment in analyzing and applying standards to a variety of situations. Is able to establish and maintain effective working relationships as necessitated by work assignments.Quality of Work: Maintains high standards of accuracy in exercising duties and responsibilities. Exercises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility. Maintains high quality communication and interacts within department and division, and with co-workers and the general public.Quantity of Work: Maintains effective and efficient output of all duties and responsibilities as described under "Essential Job Functions."Dependability: Assumes responsibility for doing assigned work and meeting deadlines. Completes assigned work on or before deadlines in accordance with directives, city policy, standards and prescribed procedures. Accepts accountability for meeting assigned responsibilities in the technical, human and conceptual areas.Attendance: Attends work regularly and adheres to city policies and procedures regarding absences and tardiness. Provides adequate notice to higher management with respect to vacation time and time-off requests.Initiative and Enthusiasm: Maintains an enthusiastic, self-reliant and self-starting approach to meet job responsibilities and accountabilities. Strives to anticipate work to be done and initiates proper and acceptable direction for completion of work with a minimum of supervision and instruction.Judgment: Exercises analytical judgment in areas of responsibility. Identifies problems or situations as they occur and specifies decision objectives. Identifies or assists in identifying alternative solutions to problems or situations. Implements decisions in accordance with prescribed and effective policies and procedures and with a minimum of errors. Seeks expert or experienced advice and researches problems, situations and alternatives before exercising judgment.Cooperation: Accepts supervisory instruction and direction and strives to meet the goals and objectives of same. Questions such instruction and direction when clarification of results or consequences are justified, i.e., poor communications, variance with city policy or procedures, etc. Offers suggestions and recommendations to encourage and improve cooperation between all staff persons within the department.Relationships with Others: Shares knowledge with supervisors and staff for mutual and departmental benefit. Contributes to maintaining high morale among all department employees. Develops and maintains cooperative and courteous relationships with department employees, staffers and managers in other departments, representatives from organizations, and the general public so as to maintain good will toward the department and project a good departmental image. Tactfully and effectively handles requests, suggestions and complaints from other departments and persons in order to maintain good will within the city. Interacts effectively with fellow employees, City Assessor, professionals and the general public.Coordination of Work: Plans and organizes daily work routine. Establishes priorities for the completion of work in accordance with sound time-management methodology. Avoids duplication of effort. Estimates expected time of completion of elements of work and establish a personal schedule accordingly. Attends meetings and discussions on time. Implements work activity in accordance with priorities and estimated schedules. Maintains a calendar for meetings, deadlines and events.Safety and Housekeeping: Adheres to all safety and housekeeping standards established by the city and various regulatory agencies. Sees that the standards are not violated. Maintains a clean and orderly workplace.Education, Experience & Special RequirementsEducation & ExperienceRequires graduation from high school or successful completion of a GED, and 8 years of appraisal experience.Requires IAAO Courses 101, 102, 112, 201, 300 & 311 (400 & 402 a plus).Associate's degree in Real Estate, Business Administration, Public Administration, or a related field of study is preferred. An RES or CAE designation is preferred.A combination of education and experience may be considered for this position.Special RequirementsA Licensed Residential Appraiser License, Certified General Real Estate Appraiser License or Certified Residential Real Estate Appraiser License or ability to achieve within a year is preferred.Must possess a valid driver's license and must have and maintain a satisfactory driving record based on the City of Portsmouth's criteria.Must successfully pass a background check related to this position prior to any offer of employment or promotion.Requires frequent local travel.The incumbent works as an "Appointed" team member appointed by the City Assessor.During City emergency situations, at the direction of the City Assessor other duties as assigned or unusual schedules may apply.Please Note: Incumbent can only advise, conduct or participate in real estate activities within the City of Portsmouth within the scope of their employment.Physical DemandsMinimum Qualifications or Standards Required To Perform Essential Job FunctionsPhysical Requirements: Must be physically able to operate a variety of automated office machines which include computer, adding machine, calculators, copiers, facsimile machines, telephones, etc. Must be able to exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary Work involves sitting most of the time but may involve walking or standing for periods of time.Data Conception: Requires the ability to compare and/or judge the readily observable, functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people or things.Interpersonal Communications: Requires the ability of speaking and/or signaling people to convey or exchange information. Includes giving instructions, assignments and/or directions to subordinates or assistants.Language Ability: Requires the ability to read a variety of correspondence, land records, reports, records, forms, statistical summaries, policy manuals, etc. Requires the ability to prepare reports