Sales Coordinator
$55k - $70kPasona NA
Industry: Manufacturing
Compensation: $55,000-$70,000 annually (DOE)
Location: Hybrid (Office-based; work from home on Mondays)
Benefits: Comprehensive benefits package available.
Required Qualifications
Application Form
Compensation: $55,000-$70,000 annually (DOE)
Location: Hybrid (Office-based; work from home on Mondays)
Benefits: Comprehensive benefits package available.
Required Qualifications
- High school diploma or equivalent required.
- Minimum of 2 years of experience in sales support, customer service, account management, or a related field.
- Manufacturing industry experience required.
- Experience using SAP is required.
- Intermediate Excel skills required (pivot tables, formulas, data management).
- Salesforce experience is preferred.
- Bilingual English/Japanese is preferred but not required.
- Strong written and verbal communication skills.
- Excellent organizational skills with the ability to manage multiple priorities.
- Ability to maintain confidentiality.
- Ability to work overtime with short notice when business needs require.
- Ability to lift up to 10 lbs. daily and perform standard office physical activities including sitting, standing, walking, reaching, and using a computer.
- Process quotations, sales orders, purchase orders, and related documentation for assigned customers.
- Coordinate delivery schedules and communicate with customers, sales representatives, regional sales managers, and internal departments.
- Review contracts and purchase orders for accuracy and compliance.
- Maintain product availability information and communicate updates as needed.
- Coordinate custom specifications, service requests, product transfers, and machine configuration details.
- Prepare shipping and transportation documents including commercial invoices, packing lists, airway bills, shipping instructions, and booking transportation.
- Manage billing processes, including invoices, down payments, RMAs, and order tracking.
- Monitor order status and proactively provide updates to customers and internal stakeholders.
- Serve as the primary internal point of contact for assigned customer accounts.
- Provide reception and incoming call support as needed.
- Develop and maintain proficiency in SAP through internal and external training.
- Deliver exceptional customer service while supporting Regional Sales Managers and the sales team.
- May be assigned additional duties by management as business needs require.
Application Form
Vacancy posted 2 days ago
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