M365 Administrator

Requisition: 82445 PSEG Company: PSEG Long Island Salary Range: $ 77,200 - $ 137,200 Work Location Category: Hybrid Flexible We’re one of the country’s largest energy companies, with a vision of powering a future where people use energy more efficiently and it’s safer and delivered more reliably than ever. We’re also deeply connected to the communities we serve, with more than 13,000 employees working together to support our customers and make a difference every day. Here, you’ll have the stability and exciting opportunities that come with being a Fortune 500 company — along with a supportive, friendly work environment where your contributions are valued. We know life isn’t one-size-fits-all, and neither is work. That’s why we offer flexible work options depending on the role. In support of this model, roles have been categorized into one of three work location categories:1. Onsite – roles where employees are expected to be onsite daily.2. Hybrid fixed – roles that are a mix of remote work and onsite work fixed days each week.3. Hybrid flexible – roles that are a mix of remote work and onsite work, but the onsite requirements have greater flexibility. (i.e. 5-8 days a month vs. set days each week). As an employee, if you are regularly scheduled to work 20 or more hours per week, you will have access to a wide range of comprehensive benefits designed to support your total well-being: medical, dental, vision, paternal leave and family leave programs, behavioral health programs, 401(k) with company match, life insurance, tuition reimbursement, and generous paid time off. More than 13,000 people already call PSEG their work home, taking pride in providing safe, reliable service to millions of customers. If you’re looking for a place where you can build a meaningful career and help power and support our communities, we’d love to welcome you to the team. PSEG is not offering visa sponsorship for this position.Job Summary The Technology Product Consultant - supports IT Infrastructure platforms and technologies including Microsoft Exchange, M365 within Azure environment. This role will support Microsoft M365 for the enterprise for system infrastructure and configurations related to Microsoft products especially M365, Teams, SharePoint, OneDrive on a global basis The role will report to the Manager of IT Infrastructure Services. The Technology Product Consultant is involved in the full technology life cycle of designing, configuring, developing, documenting and testing of solutions to meet business or technology requirements from application reliability and cyber security hardening perspective. This includes developing, administering and executing preventive maintenance programs, overseeing problem management, performing root cause analysis and corrective action plans. Responsible for the day-to-day administration, technical support, troubleshooting, maintenance, upgrades, patching, performance and overall health of a variety of cyber security tools within a Microsoft Windows, Linux and UNIX server environments. This role will manage and support M365 accounts for new hires, enforces mailbox size limits to prevent blockage and avoid hitting the maximum storage quota, and develops policy settings for different departments. Monitors the performance of the Exchange environment and troubleshoots any problems that may arise. This role may also take part in evaluating, planning, migrating, deploying, and managing Microsoft 365 services. Technology Product Consultant is responsible for creating reference architectures, best practices and procedures. Job Responsibilities Manage, support and administer Microsoft 365 environment, including Exchange Online, SharePoint Online, OneDrive for Business, and Teams. Implement and manage Microsoft 365 solutions, including migration from on-premises systems to the cloud. Provide Tier 2 support within the Microsoft 365 cloud environment, Teams, OneDrive and SharePoint. Implement and manage. Collaborate with the IT security team to design and implement conditional access policies and multi-factor authentication. Manage mailboxes, public folders, and other mailbox resources.Administer, manage, support and troubleshoot issues within Azure MS 365 cloud services, and end-user accounts. Create and manage mailbox stores and distribution groups. Support implementation and management of security policies, alerts, reports, and audits.Manage and control data governance, classification, discovery, and protection. Provide support for mobile devices that link to Exchange (lntune). Work with the groups within IT and Cyber security for related Infrastructure projects and initiatives including security policies for endpoint devices. Interface with other areas of IT for engineering and infrastructure support. Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the environment. Ensure Quality Control and Assurance procedures are consistent with Infrastructure specifications, client requirements and corporate policies. Perform reviews and/or Root Cause Analysis on production systems failures, formulate corrective action plans, ensure corrective actions are implemented, and track their effectiveness. Requires working in a 24x7 environment with callout availability. Job Specific Qualifications Bachelor’s degree in Engineering, Computer Science, Mathematics, Information Technology, Computer Engineering, Information Sciences or a related technical field and a minimum of 2 years of experience in information technology; in lieu of a degree, a minimum of 6 years of experience in a relevant IT field may be considered. Experience with Azure, Intune, Microsoft Teams, MS Office installation, Security, Microsoft Exchange administration. Demonstrated knowledge of Information Technology principles including Infrastructure support, system administration, and application support and/or application development techniques. Working knowledge and experience in supporting Microsoft Windows Server Operating Systems, Directory Services (AD), MS PKI (Certificates), DFS, and GPO validation and design. Hands-on expertise with Office 365, Microsoft 365, Teams, SharePoint. Knowledge of Networking and Security - DNS, Active Directory, Entra ID (Azure AD) including conditional access policies, certificates, firewalls, proxies, single sign on (SSO), multi-factor authentication (MFA), data loss prevention (DLP) and identity and access management (IAM). Knowledge of Endpoints, Servers, and Cloud – Devices, operating systems, browsers, Intune, System Center, Autopilot, Defender, Amazon AWS, Azure. Experience with scripting and automation tools (PowerShell, Azure CLI, etc.). Knowledge of desktop engineering standards, processes and best practices using BAT, PowerShell and VB, C# Scripts. Demonstrated ability to troubleshoot and make recommendations using critical thinking, sound judgment, and decision making processes and techniques in a fast-paced, mixed technology environment. Strong MS Office skills utilizing M365 deployment (i.e. Excel, Word, PowerPoint and Access). Demonstrated ability to create both technical and non-technical end-user documentation. Must be detail oriented and demonstrate strong analytical and problem solving skills. Must demonstrate strong interpersonal skills and the ability to work effectively with clients, leadership, and all levels of staff. Department of Energy’s regulation 10 CFR 810 is required. Some positions at PSEG require access to information covered by the Department of Energy’s regulation 10 CFR 810 (Part 810). If applicable, the successful applicant must prove they are: (1) a citizen or national of the USA; OR (2) a lawful permanent resident of the United States (Non-Conditional Permanent I-551 / Green Card / Permanent Resident Card holder); OR (3) a citizen, national, or permanent resident of a “Generally Authorized” destination on the attached list and not also a citizen, national, permanent resident of any country not listed; OR (4) a “Protected Individual” under the Immigration and Naturalization Act (8 U.S.C 1324b(a)(3)). As an employee of PSEG Long Island, you should be aware that during storm/outage restoration efforts, you may be required to perform functions different from normal operations and work extended hours beyond your regular work schedule. You may also be required to work on premise or in an alternate location as directed by the company. For all roles, PSEGLI’s drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing. Employees who are hired or transfer into a federally regulated role (including positions covered by USDOT, PHMSA, or NRC regulations) are subject to random drug and alcohol testing, inclusive of marijuana. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and medically, the use of these products are prohibited for employees in federally regulated roles. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for a positive result. If you are a current PSEG employee and offered an opportunity with PSEG Long Island, you will be treated as a new hire. Please note that as a new hire to the Long Island subsidiary, your benefits will change and generally will be consistent with other similarly situated PSEG Long Island new hires. Similarly, for PSEG Long Island employees who accept job opportunities with PSEG or any of its subsidiaries (other than PSEG Long Island), their benefits will change and generally be consistent with other similarly situated new hires of that company. PSEGLI is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals. PSEGLI is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call View phone number on click.appcast.io or email View email address on click.appcast.io you need to request a reasonable accommodation to perform the essential functions of the job, email View email address on click.appcast.io. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision. ADDITIONAL EEO INFORMATION (Click link below)Know your Rights: Workplace Discrimination is Illegal