Complex Director Revenue Management - Six Senses & InterContinental Grenada

Complex Director of Revenue

Six Senses La Sagesse Grenada & InterContinental Grenada Resort

Are you ready to shape the revenue strategy for two of the Caribbean's most exciting luxury hospitality destinations?

IHG Hotels & Resorts is seeking a Complex Director of Revenue to lead revenue strategy, distribution, forecasting, and reservations for Six Senses La Sagesse Grenada and the pre-opening InterContinental Grenada Resort. This is a unique opportunity to drive commercial performance across a world-class luxury resort and a highly anticipated new hotel opening.

About the Opportunity

This role oversees revenue and reservations for both properties, ensuring a unified commercial strategy while pricing the Six Senses repositioning onto a wellness-inclusive model in which added value is absorbed into rate, holding the Six Senses to InterContinental rate differential by design, and delivering the successful opening of InterContinental Grenada. Complex Director of Revenue serves as a key commercial leader, partnering closely with the Area General Manager, ownership, and regional stakeholders to optimize performance and deliver long-term growth. The role reports directly to the Area General Manager.

Key Responsibilities:

Revenue Strategy & Pricing

• Develop and execute revenue and pricing strategies for both properties.

• Ensure clear market positioning and rate integrity across all demand periods.

• Analyze market trends, competitor activity, and demand patterns to drive revenue opportunities.

Forecasting & Budgeting

• Lead weekly and monthly forecasting processes.

• Develop annual budgets and strategic revenue plans.

• Provide performance analysis and recommendations to senior leadership.

Inventory Management

• Manage room inventory, restrictions, minimum stay controls, overbooking, and group allocation strategies.

• Maintain pricing and inventory accuracy across all distribution channels.

Distribution & Commercial Systems

• Oversee distribution strategy across brand.com, GDS, OTA, wholesale, and trade channels.

• Support system configuration, optimization, and testing, including pre-opening activities for InterContinental Grenada.

• Utilize revenue management systems and business intelligence tools to drive informed decision-making.

Reservations Leadership

• Provide leadership and oversight for the cluster reservations function.

• Drive conversion performance, training, service standards, and operational excellence.

• Ensure alignment between revenue strategy and inventory management.

Stakeholder Communication

• Lead weekly commercial strategy discussions.

• Present performance updates, forecasts, and recommendations to ownership and IHG leadership.

• Develop strong partnerships across hotel operations, sales, marketing, and finance teams. Operate within a documented commercial governance framework: revenue recommends, the Area General Manager authorizes, with one documented strategy per property by demand period.

What We're Looking For

• 6+ years of progressive experience in hotel revenue management within ultra-luxury or luxury resort environments.
• Must have Caribbean / Eastern Caribbean market experience . Proven revenue leadership in the Caribbean, ideally the Eastern Caribbean luxury tier (Anguilla, St Barths, St Lucia, St Kitts, Grenada).
• Experience with US, UK, and European source markets, tour-operator and wholesale channels, long-haul airlift and extended booking windows, a Carnival-and-festive calendar, and compsets of independent ultra-luxury resorts.
• Experience managing complex forecasting, pricing, and distribution strategies.
• Multi-property and/or pre-opening revenue accountability held directly, including rate architecture build, systems loading and testing, and benchmark anchoring.
• Fluency in revenue and benchmarking systems, including IHG Concerto, Lighthouse, STR and Demand360.
• Demonstrated ability to lead teams and influence stakeholders at all levels.
• Excellent analytical, communication, and presentation skills.
• Ability to thrive in a fast-paced, dynamic environment while balancing multiple priorities.

Ready to Shape the Future of Revenue Leadership?

IHG is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive environment for all—because hospitality begins with humanity.

Apply now and be part of the story that defines global luxury.

The salary range for this position is $150,000.00 - $170,000.00. This role is also eligible for bonus pay. We offer a comprehensive package of benefits, including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees.

Location – Remote: This role offers remote flexibility, with candidates ideally based in the Caribbean or within the U.S. Eastern time zone and near a major airport. Regular travel to Grenada will be required, including consistent on-property presence and extended time on-site during the opening period.

About Six Senses La Sagesse Grenada
Surrounded by nature, there are 56 pool suites. Combining eco-credentials and comfort, the design uses natural, renewable, and repurposed materials. The organic and contemporary interiors feature an open-plan bedroom, while the outdoor terrace leads to a private plunge pool for a cooling dip. In addition, there are 15 villas enjoying a prime hillside or oceanfront setting, ranging between one, two, and four bedrooms. The five four-bedroom villas located on the Bluff offer a 270-degree view of one of the most coveted locations in the Caribbean. It has never been more important to be mentally, physically, and spiritually happy. This has been considered in every aspect of the design, with ample light, fresh air, and space.

About InterContinental Grenada - La Sagesse

Opening in November 2026, this stunning resort will offer 120 thoughtfully designed guest rooms and suites, complemented by a collection of exceptional restaurants and bars, a world-class spa, state-of-the-art fitness center, and a striking pool and Beach Club. With panoramic views overlooking La Sagesse Bay, this resort will offer expansive indoor and outdoor meeting and event space, seamlessly combining sophisticated luxury with the island’s stunning natural beauty.