Business Office Assistant

Overview Dental Care of Sapulpa is a Heartland Dental supported practice seeking an experienced full-time Business Office Assistant. This role supports front office operations and patient service with a focus on teamwork and continuous learning. A welcome bonus and growth opportunities are included as part of the role. Role Details Location: 1011 E. Taft Avenue, Sapulpa, OK 74066 Schedule: Monday–Thursday 8:30am–5:00pm; Friday 8:00am–1:00pm. Hours subject to change. Compensation and Benefits: Welcome bonus and full benefits package including health insurance, retirement plans, and PTO. Quarterly bonus potential. Academy training and CE classes included. On-demand Daily Pay option available. What You’ll Do: Greet and welcome patients to create a positive first impression Manage front office duties: answer phones, check mail and email, and communicate with patients and insurance companies Utilize Dentrix for scheduling and records, and schedule/confirm appointments for multiple providers File insurance claims and follow up on outstanding claims, verify benefits and explain coverage Post insurance and patient payments and process accounts receivable Review treatment plan fees and payment options with patients Partner with providers and team to implement Heartland Dental systems Qualifications Required Education, Qualifications & Experience: High School Diploma or GED; 1 year of experience in a dental office Preferred Experience: 1 year of insurance billing and accounts receivable; Dentrix or other dental software experience Dental Knowledge, Software & Experience: Working knowledge of dental procedures and terminology; Microsoft Office Suite Team & Culture Fit: Collaborative team player in a supportive, family-like environment; dependable with a positive, service-oriented mindset Business & Professional Skills: Ability to work in a fast-paced, customer-centric environment; strong communication, organization, multitasking, and adaptability; detail-oriented with proactive problem-solving; strong overall communication Compliance & Confidentiality: Access to minimum PHI necessary for job functions; HIPAA training required; protect PHI and maintain data safeguards Physical Requirements: Ability to perform duties with or without reasonable accommodation; prolonged sitting at a desk; ability to lift up to 15 pounds; occasional virtual or in-person training TB Test Requirement: TB test required for all new hires in dental office positions, completed prior to starting; not applicable in the states of Florida and Tennessee About Heartland Dental Heartland Dental is the largest dental support organization in the U.S., providing non-clinical administrative support to more than 3,100 doctors across 39 states and the District of Columbia in over 1,900 dental offices. Supported doctors lead their practice with clinical autonomy, united by a goal to deliver high-quality dental care and experiences. Why Heartland Dental? Heartland Dental emphasizes hiring and growing team members to support the business and clinical needs of each office and foster a strong team culture. You will work in an environment that encourages learning, team cohesion, and patient-first service. Heartland Dental has been recognized by Newsweek for America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024. What You’ll Gain Career Stability & Growth: Secure company with long-standing industry presence and opportunities for advancement Comprehensive Benefits: Health, dental, vision, retirement plans, paid holidays (6) and PTO Training & Development: Front-loaded education and Heartland Dental University/CE classes Flexible Pay Access: On-demand Daily Pay Bonus Potential: Employee referral and quarterly bonuses Equal Opportunity At Heartland Dental, we are committed to diversity and inclusion. We provide equal employment protections under federal, state, and local laws for all employees and applicants. #J-18808-Ljbffr Heartland Dental LLC