Fulfilment Assistant Manager

Job Description

Job Description

We are currently seeking a dependable and energetic individual to join our Fulfillment team. The ideal candidate will have a strong work ethic, attention to detail, and the ability to work both independently and as part of a team. This position is critical to our company’s success and involves performing an array of duties to support the efficient operation of our warehouse.

This job is in a warehouse setting & requires operating a forklift and other power equipment safely. The role routinely uses standard warehouse equipment such as forklifts, box cutters, and tape dispensers.

Key Responsibilities:

Operations Managements:

• Assist in overseeing daily fulfillment operations, including receiving, picking, packing, shipping, and returns.
• Monitor workflow and allocate resources to meet order volume demands and service level agreements (SLAs).
• Ensure orders are fulfilled accurately and shipped on time.
• Ensure customer expectations are met through accurate and timely order fulfillment.
• Ensure adherence to all company policies, safety procedures, and regulatory requirements to maintain a safe, compliant, and efficient work environment.

Team Leadership

• Help supervise, train, and coach fulfillment associates.
• Help coordinate shift schedules, staffing needs, and workload distribution.

Inventory & Documentation

• Monitor inventory levels and support cycle counts and physical inventory audits.
• Ensure inventory records are accurate within warehouse management systems (WMS).
• Track and report on key performance indicators (KPIs), including order accuracy, productivity, inventory accuracy, and on-time shipments.
• Maintain accurate and up-to-date records of all incoming and outgoing goods, including shipment details and inventory updates.

Other Duties
Perform additional tasks and responsibilities as assigned by your supervisor.

St. Cousair, Inc. is a premium food and beverage manufacturer and co-packing partner based in Newberg, Oregon. We specialize in product development, production, and packaging of high-quality foods and beverages. We are a subsidiary of St. Cousair Co., Ltd., a family generated gourmet food company founded in Nagano, Japan. What began in the late 1970s with a single jar of homemade jam has grown into a trusted global brand known for quality, craftsmanship, and innovation.
At St. Cousair, our team brings deep expertise in creating products that stand out, whether on retail shelves or on the dining table. We combine culinary creativity, manufacturing excellence, and a passion for great food to help our partners bring exceptional products to life.

Company Description

St. Cousair, Inc. is a premium food and beverage manufacturer and co-packing partner based in Newberg, Oregon. We specialize in product development, production, and packaging of high-quality foods and beverages. We are a subsidiary of St. Cousair Co., Ltd., a family generated gourmet food company founded in Nagano, Japan. What began in the late 1970s with a single jar of homemade jam has grown into a trusted global brand known for quality, craftsmanship, and innovation.\r\nAt St. Cousair, our team brings deep expertise in creating products that stand out, whether on retail shelves or on the dining table. We combine culinary creativity, manufacturing excellence, and a passion for great food to help our partners bring exceptional products to life.