Administrative Assistant

Receptionist

Specialized Pavement Marking (SPM), a Frontline Road Safety Group Company, founded in 1997, our company proudly provides its customers with unparalleled customer service and the use of innovative technology to ensure timely and value-added results continues to help us achieve our mission: To continue as the undisputed North American pavement marking leader. In our time of growth, we are seeking to add exceptional talent to our team.

This position requires excellent communication, organizational, and multitasking skills to handle a variety of responsibilities, including customer inquiries, project documentation, and administrative tasks. The ideal candidate thrives in a fast-paced environment and demonstrates the ability to balance customer-focused duties with project-related tasks effectively.

Perform general office duties, including answering phones, ordering supplies, and maintaining a professional workspace

Serve as the first point of contact for customer inquiries, providing exceptional service and resolving issues promptly

Maintain organized records for project files and customer correspondence

Schedule and coordinate meetings, project timelines, and appointments

Prepare and distribute internal and external communications, such as memos, emails, and reports

Monitor and track project progress to ensure deadlines are met, escalating issues as needed

Support billing, invoicing, and payment tracking processes for projects

Assist with special projects and other tasks as assigned by management

Minimum 2 years of administrative experience, preferably in the construction industry

Familiarity with construction documentation and processes is highly desirable

Strong customer service and interpersonal skills

Excellent verbal and written communication abilities

Highly organized with attention to detail and the ability to prioritize tasks effectively

Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook

Ability to handle multiple tasks in a fast-paced environment

Strong critical thinking and problem-solving skills

Knowledge of construction software or ERP systems preferred

Dependable, team-oriented, and adaptable to changing priorities

High school diploma or equivalent required

Associate degree in Business Administration or a related field preferred

Ability to sit for extended periods and work on a computer

Requires sitting, keyboard typing and 10-key, use of telephone and computer monitor, walking, filing, and stairs

Occasionally lift and carry files or documents weighing up to 10 pounds

Standard office environment with minimal noise

This position is on-site and is not eligible for teleworking