Sr. Forward Deployed Engineer - Salesforce Health Cloud

Job Description

Job Description

About Lantern

Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country. Learn more about us at lanterncare.com.

About You:

• You use LOGIC in your decision making and understand that progress is critical to making change. You focus on the execution of your content while balancing a fast-paced environment and you take the time to celebrate both the small & big wins.
• INCLUSION is a core tenant of your personal beliefs. A diverse and inclusive environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with.
• You have the GRIT , drive and ambition to tackle big problems. Big problems require big ideas and a team that supports new ideas.
• You care deeply for your customers are driven to keep HUMANITY in all decisions. Your customers aren't just the individuals using your product. They are the driving factor in your motivation to make a change.
• Integrity guides you in life. Focusing on the TRUTH vs. giving people the answers they want to hear.
• You thrive in a Team Environment. Collaboration is key in innovation and creating change.

These pillars of LIGHT are a reminder to our team that we are making a difference by providing guidance and support in navigating the often complex and confusing landscape of healthcare. We hope that through this LIGHT , individuals can find their way to the best care, resources, and support they need to get back to life.

If this sounds like you, we would love to connect to speak further about career opportunities at Lantern.

Please apply to our role & someone from our Talent Acquisition Team will reach out to help you navigate our interview process.

Lantern is seeking a highly experienced Sr. Forward Deployed Engineer - Salesforce Health Cloud to support the implementation and optimization of Salesforce Health Cloud. This role will drive major projects, enhance integrations, and ensure data integrity and automation to improve network productivity. You'll collaborate with senior leaders and cross-functional teams, including Network Sales, Territory Specialists, Commercial Strategy Ops, and Product.

Location: Hybrid - at least 3 days/wk in our New York office located at Industrious at Union Square, 860 Broadway, New York, NY 10003

Your Mission

Reporting to the Sr Director, GTM Systems, you will:

• Act as an embedded technical owner for Health Cloud — partnering directly with stakeholders to translate business needs into working solutions, leading every stage from requirements gathering and solution design through build, testing, and deployment with a high degree of autonomy
• Design, implement, and optimize complex automations (Flows, lightweight Apex) for Health Cloud objects like Network Contracts, Provider Relationships, and scoring logic.
• Manage external integrations (Medscout, Docusign) and partner with Legal, Security, and Compliance to achieve 100% compliance on all feature releases.
• Drive user adoption and subject matter expertise by hosting peer demos and office hours.
• Ensure network data quality through governance reports, dashboards, validations, and regular audits.
• Maintain up-to-date technical documentation and data dictionaries for all major enhancements.

What You Will Bring

• Certified Salesforce Administrator with a minimum of 5 years' experience
• A minimum of 2 years' experience with Data Cloud
• A minimum of 2 years experience with Health Cloud
• Proven experience running projects end to end from (client facing requirements gathering to solution building and implementation)
• Hands-on expertise in advanced automation and process design (Flows & Apex)
• Ability to create clear, effective documentation of business processes
• Strong governance mindset with deep knowledge of data modeling and integrations
• Health Cloud Accredited Professional or Consultant certification strongly preferred
• Experience in medical or insurance-related industries with robust HIPAA compliance standards strongly preferred

Preferred Experiences: Experience with GitHub, Jira, Lucid, Docusign, Medscout

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Short & Long Term Disability
• Life Insurance
• 401k with company match
• Flexible PTO
• Paid Parental Leave

Lantern does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.