Team leader, Building Support

Job Description

Job Description

Overview

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.

More reasons you’ll love working here include:

• Paid Time Off (PTO) after just 30 days
• Additional parental and maternity leave benefits after 12 months
• Adoption reimbursement program
• Paid volunteer hours
• Paid training and career development
• Medical, dental, vision and life insurance
• 401k with employer match
• Mortgage discount and area business discounts
• Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
• Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon 
• Gourmet cafeteria featuring homemade breakfast and lunch
• Convenience store featuring healthy grab-and-go snacks
• In-house Starbucks and Dunkin
• Indoor/outdoor café with Wi-Fi

Responsibilities

• Lead, coach, and develop a team responsible for workplace support services across campus.
• Oversee the planning and execution of event setups, room configurations, and workspace resets to support business needs and special events.
• Ensure campus spaces remain organized, functional, and ready to support team members and guests.
• Coordinate building support operations, including furniture moves, workplace reconfigurations, and internal deliveries.
• Partner with leaders across the company to anticipate operational needs and provide timely solutions.
• Monitor inventory levels and ensure office and workplace supplies are available based on team needs.
• Establish priorities, allocate resources, and drive accountability to ensure service requests are completed efficiently.
• Support company sustainability efforts through oversight of recycling and waste management processes.
• Identify opportunities to improve processes, increase efficiency, and enhance the workplace experience.
• Foster a culture of urgency, teamwork, and outstanding service.
  
  

  Work Hours & Environment

  • Monday through Friday
  • Overtime and weekend work may be required to support business and event needs
  • Active work environment requiring frequent movement throughout campus

Qualifications

Must-Have Qualifications

• Strong communication and interpersonal skills
• Exceptional organizational and time-management abilities
• Sense of urgency and ability to prioritize multiple responsibilities
• Client-focused mindset with a commitment to delivering outstanding service
• Growth mindset and willingness to embrace continuous improvement
• Basic mechanical aptitude, including the ability to use measuring tools and equipment
• Ability to lift 50 pounds or more
• Ability to safely operate carts, dollies, and other material-moving equipment
• Ability to work on your feet for up to 90% of the day